Customer reviews from Mattel Shop
Hot Wheels - 4-Loop Crash-Out Track Set
Average customer rating
3.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
67
4 Stars
25
3 Stars
14
2 Stars
11
1 Star
55
60%of customers recommend this product.
(
76 out of
126)
Customer Reviews for Hot Wheels - 4-Loop Crash-Out Track Set
Customer Rating
1
Doesn't work.
on December 9, 2024
Posted by: Briman
from Los Angeles
My son bought this and has been very disappointed. Not one car, including the one that came with it, has been able to make it through the loops.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, December 10, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Poorly designed toy
on May 11, 2025
Posted by: Adamt
from Kansas city
Maybe 1 out of 30 cars actually works on this track. It was assembled correctly. Assembly was checked and double checked, even special hot wheels cars ones bought for stunt tracks still did not function. This is bad design waste of money.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, May 12, 2025
We're sorry to hear about your disappointment. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Piece of junk.
on March 29, 2025
Posted by: Fishstick88
from Philadelphia pa
Garbage. I have tried over 100 different cars and only a few of my cars from the 90s work half the time. Not one of the kids new cars even make it passed the 2nd loop. Super disappointing
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, Mattel, March 31, 2025
Vehicles that work best on the Crash Out trackset are regular 1:64 scale sports cars or sedans. Vehicles that usually do not work are vans, trucks, or buses; anything too bulky or heavy. Please give us a call for help at 1-800-432-5437, Monday-Friday from 9am-6pm ET.
Written by a customer while visiting Mattel Shop
Customer Rating
1
Wasteful piece of junk
on May 11, 2025
Posted by: Pleasebesustainable
This is such a waste of plastic. It shouldn't be in production and should never have made it into production. Mattel should be ashamed of themselves. We received it as a gift, it's never once worked with the car it comes with or the 100 or so other cars my son owns, most of which are hotwheels. I've read plenty of other scathing reviews that have said its dissapointed children and parents. It's also not safe as it spits out cars from all directions and it should have a guard on it to prevent fingers touching the spinners which have hurt my sons finger. I would put no stars if I could.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, May 12, 2025
We're concerned about the situation you've described. To get all the information needed, please call our Consumer Services Specialists at 888-253-4303, Mon. - Fri., 9 a.m. - 6 p.m. EST. Please make sure to have your product with you when you call.
Written by a customer while visiting Mattel Shop
Customer Rating
5
easy to put together and fun.
on September 2, 2024
Posted by: momma2rex
from PA
[This review was collected as part of a promotion.] My son was so excited to get this. It took a a bit to put together, but I was very thankful that the directions and pictures were very clear and well labeled. I also love that it can collapse down for easier storage. The batteries were easy to get in and my kid was super excited to see how fast the car zoomed through the loops. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
2
Cars don't make the loops
on September 7, 2024
Posted by: Beatlesfan314
Cars do not make it through the loops. They fall off . Even the one that came with it worked a few times, but does not do it anymore. Went through 150 cars in his collection and not one went through. What is the secret here?
Response from Mattel ShopBy Mattel Consumer Services, September 9, 2024
We're sorry to hear this. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting Mattel Shop
Customer Rating
5
4 loops for hours of fun!
on September 5, 2024
Posted by: Jason
from Tampa, Fl
[This review was collected as part of a promotion.] An Amazing track that works almost perfectly right out of the box. My kiddos were super satisfied with the included hot wheels car, and while that only last about 10 minutes, they ended up spending 2 hours going through all of our hot wheels collections, 100’s of cars, to find cars that could tackle all four loops. Good build quality, battery lasts a long time, at least four hours worth of play now, and hold children’s interest for a long time. It looks cool and is a great addition to our hot wheels track and collection.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Loops of fun
on November 1, 2024
Posted by: Wandaby
from Dallas, TX
[This review was collected as part of a promotion.] The 4-loop crash out is easy for an adult to build but a challenging project for a younger child and can be done with some supervision. The track come with one car and really should include 2 for children who may not have a collection of hot wheels currently and getting started. The main theme of this track set is the cars will loop around and eventually crash into each other is the caged section of the track. The launcher is great and the car will continue around the track until you stop it and my child enjoys playing with this set because of the mechanical nature of the track assembly and the constant motion which is soothing to him since he gets bored easily and relies on technology for entertainment. Another nice feature is that the design is stacked and the rescue track does not take up a lot of space in my child's bedroom. This allows for the set to rein assembled and played with without set up and tear down time.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop