Customer reviews from shop.mattel.com / fisher-price.mattel.com
Hot Wheels - 4-Loop Crash-Out Track Set
Average customer rating
3.5
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
66
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
33
69%of customers recommend this product.
(
76 out of
110)
Customer Reviews for Hot Wheels - 4-Loop Crash-Out Track Set
Customer Rating
1
Doesn't work.
on December 9, 2024
Posted by: Briman
from Los Angeles
My son bought this and has been very disappointed. Not one car, including the one that came with it, has been able to make it through the loops.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 10, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
easy to put together and fun.
on September 2, 2024
Posted by: momma2rex
from PA
[This review was collected as part of a promotion.] My son was so excited to get this. It took a a bit to put together, but I was very thankful that the directions and pictures were very clear and well labeled. I also love that it can collapse down for easier storage. The batteries were easy to get in and my kid was super excited to see how fast the car zoomed through the loops. I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
2
Cars don't make the loops
on September 7, 2024
Posted by: Beatlesfan314
Cars do not make it through the loops. They fall off . Even the one that came with it worked a few times, but does not do it anymore. Went through 150 cars in his collection and not one went through. What is the secret here?
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, September 9, 2024
We're sorry to hear this. Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
4 loops for hours of fun!
on September 5, 2024
Posted by: Jason
from Tampa, Fl
[This review was collected as part of a promotion.] An Amazing track that works almost perfectly right out of the box. My kiddos were super satisfied with the included hot wheels car, and while that only last about 10 minutes, they ended up spending 2 hours going through all of our hot wheels collections, 100’s of cars, to find cars that could tackle all four loops. Good build quality, battery lasts a long time, at least four hours worth of play now, and hold children’s interest for a long time. It looks cool and is a great addition to our hot wheels track and collection.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
5
Loops of fun
on November 1, 2024
Posted by: Wandaby
from Dallas, TX
[This review was collected as part of a promotion.] The 4-loop crash out is easy for an adult to build but a challenging project for a younger child and can be done with some supervision. The track come with one car and really should include 2 for children who may not have a collection of hot wheels currently and getting started. The main theme of this track set is the cars will loop around and eventually crash into each other is the caged section of the track. The launcher is great and the car will continue around the track until you stop it and my child enjoys playing with this set because of the mechanical nature of the track assembly and the constant motion which is soothing to him since he gets bored easily and relies on technology for entertainment. Another nice feature is that the design is stacked and the rescue track does not take up a lot of space in my child's bedroom. This allows for the set to rein assembled and played with without set up and tear down time.
I would recommend this to a friend!
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
3
Cool track but a bit disappointing
on October 29, 2024
Posted by: Momof2boys2girls
[This review was collected as part of a promotion.] The concept of this Hot Wheels Action 4-Loop Crash Track is super cool. The look of it is awesome and I love that it folds for easier storage. Unfortunately, after trying different sets of batteries, the motor on the set we received is just not strong enough to shoot the cars up the track so that they can complete the circuit and crash in to one another. My kids were using other hot wheels that didn't come with the track so I thought maybe they were too heavy, but no, even the car that came with it couldn't make it up the loop. My 6 and 9 year old still have fun playing with it but they are disappointed that the cars don't shoot as well as some of their other tracks.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, Mattel, October 30, 2024
We are sorry to hear that! Our team would like the chance to make things right. Please give us a call at 1-800-524-8697, Monday-Friday from 9am-6pm ET.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Only one car works on the track
on August 11, 2024
Posted by: Tanol
from Melbourne, Australia
I'm disappointed this does not come with more cars. We have around 50 hot wheels cars and not a single one of them worked on the track. The only one that worked was the one that came in the box. The track obviously needs a very specific weighted car to work. Makes the crash zone pretty useless if we only have one car that can go around successfully. My kids were so disappointed and then quickly got bored of watching one car.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, August 12, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Disappointed kid
on August 11, 2024
Posted by: Kita20
We bought this track last week for my son's 4th birthday. We have already had to replace the batteries twice and the car provided no longer does a full loop around the track. Our son picked this track out himself for his birthday and we were really excited to try it out; however, it has been a disappointment.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, August 12, 2024
We're so sorry to hear that! Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com