Customer reviews from shop.mattel.com / fisher-price.mattel.com
Hot Wheels - 4-Loop Crash-Out Track Set
Average customer rating
3.5
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
66
4 Stars
25
3 Stars
13
2 Stars
11
1 Star
33
69%of customers recommend this product.
(
76 out of
110)
Customer Reviews for Hot Wheels - 4-Loop Crash-Out Track Set
Customer Rating
5
A very dynamic set
on December 7, 2024
Posted by: DantheDad
[This review was collected as part of a promotion.] This has been a fun addition to our hot wheels collection. I’m not sure who liked it more my son who loved watching the cars go around the track or the cat who loves chasing them just as much. The only downside has been how fast the batteries get used up and have to be replaced to have enough power to get through all the loops
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
2
Pretty disappointed
on December 23, 2024
Posted by: PML119
from Minnesota
[This review was collected as part of a promotion.] My daughter got this as a present yesterday. The only car that works all the way through is the one that came with it. We have tried over 100 other Hotwheels racecars or sedans. Not one other car has made it around all the loops and most haven't made it past the first one. The commercials showed cars crashing into each other at the intersection. That can never happen if only one car ever makes it that far.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Consumer Services, December 24, 2024
Please give Consumer Support a call at 800-524-8697 Mon.-Fri., 9am-6pm ET for help.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Doesn’t work as advertised. Don’t buy!
on December 25, 2024
Posted by: Wjmorris
from North Carolina
Bought this track for my son for Christmas. We was so excited but quickly disappointed. The only car that remotely works is the one it came with and it barely gets around the track one time. Purchased the “action” 5 pack of cars to go with it so he has more and they can’t make it through one time. The whole point was to put in multiple cars and watch them crash. Would not recommend. They should have figured this out before selling it. It cost too much to not work well.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 26, 2024
Don't hesitate to reach out to our Customer Service Team at 800-524-8697, Mon.- Fri., 9am - 6pm EST if you experience any quality issues.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
2
I don't understand
on December 26, 2024
Posted by: DenisaP
from Prague, Czech Republic
My kids love this track but the self launching mechanism stops working well very quickly so that the vehicles don’t even make it all the way around the track.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 27, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Only one kind of car works
on December 26, 2024
Posted by: Cactus
from Delaware
This toy was very disappointing. We have a pretty big collection of hot wheels cars and we're finding out there's only one kind of car that works. So far, none of our cars make it through the track. Maybe we can deviate from the design and use our own hotwheels tracks to do something else, but the triple loop is a thumbs down. I don't think this will hold my kids attention for very long and it takes up a lot of space anyway. Not worth the money.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 27, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
2
No cars work!!
on December 26, 2024
Posted by: Karaheath
from Florida
Cars don’t make the loop. Very disappointed that the only car to work out of the 50 we own is the one that came with it
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 27, 2024
Sorry to hear this! We do suggest lighter vehicles for this set. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Not impressed
on December 27, 2024
Posted by: Hlg1
I bought this for Christmas for my son but the car that came with it won't even make it through the track he has over 100 other cars and none of them make it past the 2nd loop 😒 I had high hops for this track but now I feel like it was a waste of money brand-new batteries even took them out and put a different brand in and still the same out come. I get it's a crash set but my son also like seeing it go over amd over again.
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 28, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com
Customer Rating
1
Sad kids
on December 27, 2024
Posted by: AngieD54
from Shakopee, MN
A bunch of disappointed kids after Christmas.
Brand new batteries and the motor will barely spin the discs that are supposed to launch the cars. All the 5 star reviews got the product free!
Brand new batteries and the motor will barely spin the discs that are supposed to launch the cars. All the 5 star reviews got the product free!
No, I would not recommend this to a friend.
Response from shop.mattel.com / fisher-price.mattel.comBy Mattel Consumer Services, December 28, 2024
Sorry to hear this! For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting shop.mattel.com / fisher-price.mattel.com