Customer reviews from Mattel Shop
Hot Wheels - 4-Loop Crash-Out Track Set
Average customer rating
3.2
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
67
4 Stars
25
3 Stars
14
2 Stars
11
1 Star
55
60%of customers recommend this product.
(
76 out of
126)
Customer Reviews for Hot Wheels - 4-Loop Crash-Out Track Set
Customer Rating
5
Fun Track
on October 22, 2024
Posted by: Jess1987
from IN
[This review was collected as part of a promotion.] We received this track for free about 2 weeks ago. My kids are 9 and 7 and they were able to put most of the track together with a little help from dad. They love this thing and trying to avoid crashes or to make crashes happen at certain points. It requires 4 D batteries. The car that comes with it works well on it, but it’s trial and error to find other Hot Wheels cars that will work on it. We had a few that worked and several that didn’t. The kids still enjoyed it.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
5
Incredibly fun for the whole family!
on October 22, 2024
Posted by: ThereseC
[This review was collected as part of a promotion.] Really fun toy! All of my kids (10M, 8F, 6F and 4F) love this toy. The motor really launches the car up through all the loops - they also enjoy launching cars and getting them to crash on purpose. I can hear their whoops of enjoyment halfway across our house every time they play with this set.
Written by a customer while visiting Mattel Shop
Customer Rating
4
4-Loop Crash Out is super fun!
on October 22, 2024
Posted by: The Bishfam
[This review was collected as part of a promotion.] We love hot wheels and this track is no different! The boys enjoy playing with it whether the batteries are in or not. We love: that it folds up, and that you can launch a car when it’s folded up like a ramp and it flies through air. We don’t love: the batteries don’t last very long and we were only able to get one car to successfully make it through the track even after several different cars and methods…but the track is still really fun.
Written by a customer while visiting Mattel Shop
Customer Rating
4
Super fun track
on October 23, 2024
Posted by: jesmith78
from Wedowee, Alabama
[This review was collected as part of a promotion.] Hot Wheels 4- Loop Crash-Out is a really nice track. It is big (4 loops) but since it is tall, it doesn't take up too much floor space. It folds up easily to store it or move to a different location to play with it. It can easily connect to other hot wheels tracks to add to the fun and it also can be used with other cars.
Now for the cons: Really there is only 1......the batteries. It takes 4 "D" batteries. The first time playing with it I put some brand new brand name batteries in it and got about 20 minutes continuous playtime before we noticed it slowing down a bit. I folded it up and put it away until the next day. Sadly I have no video from day 1 but we were getting almost non-stop loop de loops with only the occasional "accident". That was the last time we got that from the track. What this video shows is what we are dealing with ever since folding it up and unfolding it. The car just doesn't go all the way through. We have tried 2 different sets of batteries of different brands with no change in results. We have looked the track over numerous times to make sure nothing came apart and we cannot find the reason for the sudden change in performance. We have found that if we prop up the support feet under the loops, it will work better but obviously that is not the intended setup of the track.
Overall, the track is really fun and the replay ability is definitely there so we will continue to play with it and I do recommend it. Just wish there was a way to adjust the positioning of the supports. Also, I really hope that Hot Wheels will consider making rechargeable set in the future.
Now for the cons: Really there is only 1......the batteries. It takes 4 "D" batteries. The first time playing with it I put some brand new brand name batteries in it and got about 20 minutes continuous playtime before we noticed it slowing down a bit. I folded it up and put it away until the next day. Sadly I have no video from day 1 but we were getting almost non-stop loop de loops with only the occasional "accident". That was the last time we got that from the track. What this video shows is what we are dealing with ever since folding it up and unfolding it. The car just doesn't go all the way through. We have tried 2 different sets of batteries of different brands with no change in results. We have looked the track over numerous times to make sure nothing came apart and we cannot find the reason for the sudden change in performance. We have found that if we prop up the support feet under the loops, it will work better but obviously that is not the intended setup of the track.
Overall, the track is really fun and the replay ability is definitely there so we will continue to play with it and I do recommend it. Just wish there was a way to adjust the positioning of the supports. Also, I really hope that Hot Wheels will consider making rechargeable set in the future.
I would recommend this to a friend!
(click to see the video)
Response from Mattel ShopBy Mattel Consumer Services, October 24, 2024
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST. https://service.mattel.com/us/ContactUs.aspx
Written by a customer while visiting Mattel Shop
Customer Rating
2
Disappointed
on October 23, 2024
Posted by: JLI17
from Salisbury, MD
[This review was collected as part of a promotion.] My 7 year old was able to set the track up mostly own his own. It requires 4 D batteries so be prepared. It is very challenging to get the car to make it all the way through the track and it definitely won’t make it through another lap. It is cool that it folds up but it is rather large still.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, October 24, 2024
We're sorry to hear this. Please reach out to our Consumer Services team for help. Phone support is available at 800-524-8697, Mon.- Fri., 9 a.m. - 6 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Outstanding Hot Wheels set
on October 24, 2024
Posted by: AlineZ
from San Antonio, TX
[This review was collected as part of a promotion.] This Hot Wheels action set is huge! My kids loved it so much, they play with it for hours. It took us a bit to put together, but it was easy when following the instructions. You will need 4 D batteries to push the cars through the entire circuit. Did I say it is super fun?! :) There is a possibility to fold it, so it doesn't take too much space to store it. My son loves to play with his cars, and this set every day after school. He has much more fun than with other sets he had before. He recommends it!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
4
3 Loop Track
on October 25, 2024
Posted by: Nikki
from Leopold, MO
[This review was collected as part of a promotion.] To start there were a lot of pieces for this track. Assembling it was fairly easy but some of the directions were confusing. Once it’s assembled and batteries are installed it’s actually pretty cool. Initially the car doesn’t make it through all the loops. It takes a couple tries before it gets in a pattern of going through all the loops. It’ll only make it maybe 5 times at most before it falls short again though. Only certain hot wheels cars make it all the way too. My son loves that he can connect it to his other tracks though.
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
Only 1 car works
on October 25, 2024
Posted by: CorzaR76
from Adelaide, Australia
Seriously Mattel, 1 car? Out of all our cars the one supplied is the only one that works. I went and bought more (low profile sports cars) none work. Not even half way round. Please put an actual list out of which cars ACTUALLY work with this track. The vague response "low profile cars should work" is pathetic. If I buy a hotwheels track, I expect hotwheels cars to work. Not 1 out of every 100.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel Consumer Services, October 28, 2024
For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
Written by a customer while visiting Mattel Shop