Customer reviews from narwal.com
Narwal - Freo Z Ultra Robot Vacuum - Grey
Average customer rating
4.8
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
8
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Narwal - Freo Z Ultra Robot Vacuum - Grey
Customer Rating
3
Only good at mopping/doesnt like carpets or rugs
on April 17, 2025
Posted by: Rm
from The us
Frequency of use:Daily
Gender:Female
Verified Purchase:Yes
Overall it is ok. The best part about it is that I can send it to wash a floor and it does most of the work. Otherwise it’s ok. It doesn’t like carpet or rugs at all. It doesn’t keep the customizations that i put on them and will negate those requests when i send it out to vacuum. It also now is constantly overheating even after changing all of the filters and wiping down the sensors. I can only send it out for a few rooms at a time before it starts to overheat. I have changed to settings multiple times to see if it helps but it doesn’t. I have also reset ut and made sure the software is up to date and that doesn’t help. I got this robot to minimize the amount of work I do mopping and vacuuming the floor but the only good thing it does is mop. I am now thinking of only using this one to mop and go back to my old iRobot to do the vacuuming. It’s sad that I spent so much money on a great mop and ok vacuum.
No, I would not recommend this to a friend.
Written by a customer while visiting narwal.com
