Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
5
Small but mighty
on December 17, 2024
Posted by: Lunabean
from Tampa Bay FL
I love the small footprint. I am not sure why this only has a 3.8 star rating. I have had no issues with mine and I love the recycle bin/bag for the pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use. Very user friendly.
on January 15, 2025
Posted by: Carol
from Union City, CA
[This review was collected as part of a promotion.] I bought 2 of these last Christmas 2024, 1 for myself and the other for a friend. I like the foam that it makes when I make my coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Looks so cute
on January 16, 2025
Posted by: Lola
[This review was collected as part of a promotion.] I bought a month ago and now I use it every single day!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Christmas Gift Win!
on January 16, 2025
Posted by: Ramos
from Oregon
[This review was collected as part of a promotion.] I had purchased this as a Christmas gift for my girlfriend. She has fallen in love with it! (So have I) The coffee is miles above the drinks she would purchase from coffee shops around. The set up and instructions are super clear. Easiest process for a superb product. We will continue to be customers!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Needs to be hotter
on January 28, 2025
Posted by: Gomez
from NJ
Love this machine. But it's not really brewing coffee as hot as it should. Is there anything I can do to adjust?
I would recommend this to a friend!
Response from Nespresso USABy Katy R., January 29, 2025
Thank you for your review, Paul. We recommend descaling your machine with Nespresso Descaling Solution every 3 months or 300 capsules, whichever comes first, to remove internal mineral deposit that can build up, which can affect the flow, temperature and overall performance of your machine. A weekly cleaning will keep the brew unit clear of grinds and coffee residue. If you're still experiencing issues after descaling, please call us to speak with a machine expert. We are available 24 hours a day, 7 days a week at 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Loud
on February 2, 2025
Posted by: HollyR
from Sc
My last nespresso machine, the virtuo, just died after 7 years. I opted for this one because if the price difference. It does the job but, IT IS SO LOUD. it sounds like a plain is taking off and I don't understand how something so small can make so much noise. I'm sad.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, February 3, 2025
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso VertuoPop+ machine. The VertuoPop+ machine comes with a one-year warranty and we're happy to provide lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at, 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great for countertops
on February 3, 2025
Posted by: Jess310
from Los Angeles, CA
[This review was collected as part of a promotion.] Love the size of this machine. I had the Vertuo Next before it broke and this smaller size makes just as good of coffee but taking much less space. Also the pop of color is a nice look on the countertop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Small Machine with a Loud Heart
on April 10, 2023
Posted by: RockWafflez
from New York, NY
I bought this machine over the weekend and I can humbly say I'm enjoying the machine for now as it's working as intended. The machine doesn't take up a lot of counter space and I can say the fun colors will definitely make it stand out on your counter or where ever you go. My only flaw with the Machine is that as its reading the Capsule and brewing the coffee, the Machine is pretty loud and the Crème on the coffee doesn't come out as thick as say the Evoluo or Vertuo Plus. But if that's two things you can look past you wont go wrong with this purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA