Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,208
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,142 out of
1,242)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
5
New coffee maker
on December 20, 2023
Posted by: Ski
from Cheriton Va.
[This review was collected as part of a promotion.] I have an older model that works fine but wanted one a bit smaller. I read it was louder then the larger ones( which it is) but this was not a concern. Makes coffee as well as my other. looks good also
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Taste good but has no identity
on December 22, 2023
Posted by: Caramel
from Beverly Hills
[This review was collected as part of a promotion.] There is no explanation of what kind of coffe or flavor it is
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review. We appreciate your feedback and are happy to provide additional information. Please kindly note that each Nespresso coffee sleeve includes information about the tasting notes and coffee size on the sleeve. You may also view more detailed information on the Nespresso website, where you can click on each coffee to view a description of the flavor, as well as flavoring, roast, and origin information depending on the blend. If you would like to further discuss your concerns, we also invite you to reach out via our toll-free number to speak with a Coffee Specialist at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Don't purchase
on January 19, 2024
Posted by: Ann
from Michigan
This machine is not space saving. It is very long and takes up the entire counter from back to front. The reservoir is odd and the cord is in a bad place. The distance from the spout to counter is short so you cannot use a taller cup. I have a huge Keurig sitting on a large tray at my coffee area and this thing does not fit in my tray. The most odd coffee maker I have ever encountered. Received as an Xmas gift and am past 30 day return. So stuck with a crappy machine I will never use.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, January 20, 2024
Thank you for your review. We share your disappointment that the VertuoPop+ does not meet your expectations. The machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. Please call at your earliest convenience for prompt and comprehensive support. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop Your Way To Coffee Bliss
on June 13, 2024
Posted by: Elizabeth Marie
from Fairmont, WV
[This review was collected as part of a promotion.] The Nespresso Vertuo Pop Plus is a delightful addition to any coffee lover's arsenal. Its vibrant design adds a pop of color to my kitchen, instantly brightening my mornings. But it's not just about looks – this machine delivers exceptional performance with every brew.
The simplicity of operation is a major highlight. With its one-touch brewing system, I can enjoy a delicious cup of coffee or espresso in mere seconds, perfect for those hectic mornings when every minute counts. The versatility of the Vertuo system ensures that I can tailor my brew to suit my mood, whether I'm craving a bold espresso shot or a smooth, indulgent cup of coffee.
Cleanup is a breeze thanks to the removable drip tray and capsule container, making maintenance a hassle-free experience. Plus, with Nespresso's commitment to sustainability, I can enjoy my coffee guilt-free, knowing that the used capsules are being recycled responsibly.
Overall, the Nespresso Vertuo Pop Plus has exceeded my expectations in terms of both performance and style. If you're looking for a coffee machine that combines convenience, quality, and a pop of personality, look no further than the Nespresso Vertuo Pop Plus – it's a true standout in its class.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Broke down
on June 18, 2024
Posted by: anonymous
from Vacaville ca
[This review was collected as part of a promotion.] I bought this a month ago and it constantly broke down so often that we had to get an exchange for a new one. Hopefully this one works better.
I would recommend this to a friend!
Response from Nespresso USABy Kena, Customer Service, June 20, 2024
Thank you for your review. We're dismayed to learn that your first Vertuo Pop Plus did not meet your expectations, and we're thrilled to hear that you were able to receive a replacement machine. We can assure you that this is uncommon and not to be expected in the future. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great…
on July 18, 2024
Posted by: Sharon
from Va Fairfax
Wonderful..
I like very beautifully and best coffee machine.
I like very beautifully and best coffee machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing product
on September 3, 2024
Posted by: Tina
from San Diego, CA
[This review was collected as part of a promotion.] Bought this bundle about a month ago and I have amazing coffee every morning. Flavors are excellent! My only complaint is that the machine is loud. I make my coffee at 3am.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great tidy coffee & espresso machine
on September 10, 2024
Posted by: Nespresso
from Oakdale, NY
[This review was collected as part of a promotion.] I bought this for my daughter in college & she is pleased with it
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA