Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,208
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,142 out of
1,242)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
3
Frustrated
on May 13, 2023
Posted by: Sassyboots
from Pinole, CA
[This review was collected as part of a promotion.] Purchased and thinking about returning. Numerous times where it’s not working properly when inserting the capsule and have to reopen and insert another capsule. Wasteful
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the machine!
on May 19, 2023
Posted by: marbx
from Los Angeles, CA
[This review was collected as part of a promotion.] I finally made the jump to buy this machine, and I do not regret it! The machine always makes a great cup of coffee every time, whether it's a regular cup or a double espresso (my favorite!).
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Pop!
on June 1, 2023
Posted by: J
from San Jose, CA
[This review was collected as part of a promotion.] It’s a cute little machine. It doesn’t hold many empty capsules and residual water drops into the capsule container when you open the top to load a new capsule. Like the small foot print, not a fan of watery junk in used capsule container. Loved my original Vertuo machine much better…should’ve re-purchased the same one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Antonia R., Customer Service, June 2, 2023
Thank you for your review, Jennifer, and for your purchase of the Vertuo Pop, though we understand you find some aspects less than ideal. While the Pop will brew our latest coffee innovations, we stand behind our brand and ask that you call 800.562.1465 to speak with a machine expert so we may ensure your satisfaction.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Great coffee maker
on June 6, 2023
Posted by: Lyne
from Los Angeles
[This review was collected as part of a promotion.] I purchased this machine to use for pour over coffee; however, the nespresso carafe does not fit under the coffee dispenser. Otherwise it makes delicious coffee.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall S, Customer Service , June 7, 2023
Thanks for your honest review, Lyne. The Vertuo Pop + will need to be propped up on a shelf or capsule drawer to accommodate cups for Alto and Carafe due to its size. If you have any further questions or concerns, please contact us at 800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Mini Pop packs a punch!
on June 19, 2023
Posted by: stella13
from Washington, D.C.
[This review was collected as part of a promotion.] After owning a Vertuo Plus and loving it, I bought the new Vertuo Pop for my sister’s birthday for her college apartment. We are impressed by how compact this little machine is but with all the same functionality and brewing quality as the larger Vertuo cousin! Plus, the great colors are an added bonus :) — would certainly recommend for a small space!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small Footprint, Does Everything
on July 8, 2023
Posted by: MA
from Washington, DC
[This review was collected as part of a promotion.] Bought this a month ago and it’s the perfect solution for my coffee needs
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my new Nespresso!
on January 20, 2024
Posted by: Erika
from San Francisco
[This review was collected as part of a promotion.] So glad I switched to Nespresso over my usual coffee maker and french press. Makes my mornings so much easier and the coffee taste so much better!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great purchase!
on April 8, 2024
Posted by: Sue
from Ohio
[This review was collected as part of a promotion.] Love the small size, attractive color and most importantly quality of coffee brewed!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA