Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi with Milk Frother - Pacific Blue
Average customer rating
4.6
(1,497 Reviews)
Rating breakdown 1,497 reviews
5 Stars
1,205
4 Stars
177
3 Stars
40
2 Stars
23
1 Star
52
92%of customers recommend this product.
(
1,199 out of
1,300)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi with Milk Frother - Pacific Blue
Customer Rating
5
Great coffee and different flavors
on December 5, 2025
Posted by: Warehouse
from Philadelphia, PA
[This review was collected as part of a promotion.] I recently got the Nespresso Pop + machine, and I'm really happy with it. It brews good, strong shots quickly and easily. The controls are straightforward, so it’s perfect for those who just wants great coffee without any fuss. Cleaning is simple, which is a big plus. Overall, it's a solid choice for espresso lovers looking to make great coffee at home. We love all the new seasonal flavors and I definitely recommend it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Convenient brewing
on December 5, 2025
Posted by: Cvos
from Montana
[This review was collected as part of a promotion.] It works fine but much louder than my previous machine. ( I almost think its a defect) The discard pod feature doesn't always work so I manually need to remove them. I knew it would be a short machine but wish my yeti fit under it. The coffee tastes great but miss my older machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, Customer Service, December 6, 2025
Thank you for your honest review. We share your disappointment that you've experienced with your Nespresso machine however we can confirm loud noises when brewing is normal with all Vertuo machines. If the noise has gotten worse over time, we feel confident we can help resolve the issue with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day seven days a week at 1-800-562-1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact on countertop
on December 5, 2025
Posted by: lab
from Orlando, FL
[This review was collected as part of a promotion.] I purchased the Vertuo Pop Plus for my daughter's kitchen countertop. She doesn't have much space so I appreciate that it is nice and compact.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Better than Going Out for Coffee!
on December 9, 2025
Posted by: kayleeb
from Burke, VA
[This review was collected as part of a promotion.] Having a Nespresso machine has truly made my mornings so special. It is such a little treat and feels so luxurious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great features, slightly to small
on December 9, 2025
Posted by: eileenigl
from tampa, fl
[This review was collected as part of a promotion.] i do love the look of the machine and how compact it is but its so small i cant fit my latte glass, i have to pour it as a shot which isnt the worst thing ever but im used to my bigger machine that had more water capacity, could hold more empty pods etc. The bluetooth feature is a huge plus because now i can pull mug size capsules as double espressos by adjusting it in the app and pulling it "iced" by double tapping. overall very cool but wish it was slightly bigger.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Quick Coffee Maker
on December 10, 2025
Posted by: Joltz88
from West Virginia
[This review was collected as part of a promotion.] Ease of use, I just wish the coffee come out hotter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Such a let down
on October 2, 2025
Posted by: sabrina20151
from Virginia
I have owned this for a few months and the mechanism that picks up the pod and deposits it into the bin rarely works. It’s also the messiest machine. I always find spills underneath the machine. It can also be very loud and rattles at times. I completely regret buying this crappy machine!
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., October 3, 2025
Thank you for your review. We hope you know that we're always here to help. Please call us to arrange an escalated phone call at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
great machine
on September 24, 2025
Posted by: Carol
from Florida
[This review was collected as part of a promotion.] I got this machine as a wedding anniversary gift and it is amazing!!! Works very easy, it is also very compact, design and color are lovely
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA