Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
4
Easier open
on December 31, 2024
Posted by: Tiff
from Richmond California
[This review was collected as part of a promotion.] I love the machine but the reason for not giving a five is because you can’t open or close with ease or one hand , now I’m still young but mom that is older and has some difficulties with her hands have trouble with the open and close of the machine but other than that love the pop plus
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use. Expels pod with each use.
on January 2, 2025
Posted by: Pam1060
from Oregon
Bought the Vertuo Pop Plus for my husband and the whole family loves it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine
on January 3, 2025
Posted by: Dylan
[This review was collected as part of a promotion.] Wasn’t quite sure what to expect at first. But I had the original about ten years ago and decided to try there new machine and I love it. The creamy tops it leaves and the ease of use. I just need to find a coffee from there selection I love. They have so many to choose from it’s difficult. But it will get done. Thanks
Written by a customer while visiting Nespresso USA
Customer Rating
4
Fantastic but could use at least one improvement
on March 23, 2025
Posted by: April
from Leander, Texas
[This review was collected as part of a promotion.] Loving my new machine for the most part. Only one con so far. I can’t use any travel cups or even regular sized cups on the machine as it’s not tall enough. Makes it a little inconvenient since I generally fix my coffee in a to-go cup every morning before I leave for work. Now I have to put it into a small mug and then pour it into my to-go cup.
I love the pink color and how sleek it is. I haven’t figured out how to make it start brewing from my phone app yet but that’s not a big deal as I have to start the milk frother anyways.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Do not recommend
on November 11, 2022
Posted by: CBlight
from Washington
I purchased in 2020 to be able to have a nice cup of coffee when needed. I'm a light user, keep it very clean, descaled and I'm been having consistent issues starting after only 6 months. Leaking, refusing to work, having to run clean cycle after clean cycle after Only a couple cups, black sludge leaking from the whole bottom. Only place for it now is a landfill which is just a terrible waste. Do better.
No, I would not recommend this to a friend.
Response from Nespresso USABy Chloe H., Customer Service , November 12, 2022
Hello. We're disappointed to hear your machine did not meet your expectations. We offer a lifetime of troubleshooting support through our toll free number 800-562-1465. We are available 24 hours a day 7 days a week for your convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Smaller but makes the coffee just as wonderful!
on April 21, 2023
Posted by: Gram
from Lynchburg VA
[This review was collected as part of a promotion.] We bought the Pop to have while on vacation for three weeks because we just didn’t want to be without our Nespresso coffee. Our son has a maker and every time we’d visit him, we’d enjoy his coffee so we finally bought a maker for our anniversary. Now we cannot enjoy any other brand.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
New Machine
on April 21, 2023
Posted by: Nick
from Portland, OR
[This review was collected as part of a promotion.] Our 7 year old machine was starting to make airplane engine type sounds, so we decided to purchase a new one.
Couldn’t be happier… It’s smaller and much quieter, plus it makes the same great tasting coffee!
Couldn’t be happier… It’s smaller and much quieter, plus it makes the same great tasting coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
I like the machine
on June 5, 2023
Posted by: No nick name
from Madison Ave NYC
[This review was collected as part of a promotion.] I came to the store to chose it😊 I am 94 years old but wanted to see all choices.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA