Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,208
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,142 out of
1,242)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
4
Good for big cups
on January 23, 2024
Posted by: andrgpet
from Bellevue, WA
[This review was collected as part of a promotion.] Bought the machine a month ago, works great so far. Conceptually, it's great for bigger cups of coffee; the Original line is better for espresso shots (specifically, produces better crema)
Written by a customer while visiting Nespresso USA
Customer Rating
2
Defective Machine
on January 24, 2024
Posted by: Diane0925
from Bakersfield, CA
[This review was collected as part of a promotion.] I bought Vertuo pop and it’s leaking. Sadly I will have to return. I’ve heard great things and I love their coffee but I will probably exchange machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Run away!
on January 25, 2024
Posted by: Rodo
from Chicago
Do not get this machine. It will work half the time until it becomes a brick. It's a known issue within the company.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer Service, January 27, 2024
Thank you for your review, Rodo. We’re dismayed to learn that your Vertuo Next isn’t working and will be happy to assist. Please kindly be advised that your machine comes with a one-year warranty, and lifetime troubleshooting service. For replacement or repair assistance with your Vertuo Next machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. We are confident that we'll be able to come to a satisfactory resolution.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Enjoy it. However it is loud.
on January 28, 2024
Posted by: Mich
from Al
[This review was collected as part of a promotion.] I’m have enjoyed this machine. But it is louder than I expected.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, January 29, 2024
Thank you for your review. We're delighted to hear that you've been enjoying your new Vertuo Pop Plus, as well as our many delicious Nespresso coffees. We have noted your feedback regarding the noise made by your machine, and forwarded it on to the appropriate teams here for review. To reduce noise, we recommend running a weekly rinse cycle as well as descaling every 300 capsules or three months. Enjoy.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent Coffee Maker
on February 10, 2024
Posted by: Empty
from New York, NY
[This review was collected as part of a promotion.] I bought this 2 week ago, the collor is very beautiful and theres alots of flavor i can chose. Now when I wake up every morning, i'm trying different flavor.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact size, same great taste
on February 25, 2024
Posted by: CD
from San Diego, CA
[This review was collected as part of a promotion.] I bought the Vertuo pop for my office, I have a full size Vertuo at home. In the afternoons having the Vertuo pop in my office makes it convenient to have a great cup of coffee after lunch. The machine saves desk space and stull.remains aesthetically pleasing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In heaven!
on March 1, 2024
Posted by: AM
from Colorado
My daughter got me into this. I bought the Titan. It's gorgeous. I've loved every single coup of coffee since, went through my sample box and still going thro my first order. I can't wait to shop for my second order. I made some affogatos and it was perfection! I love this machine. I used to have a Keurig. It does not come close. The brew from Nespresso is perfection. The crema is perfect, the coffee flavors are fun to experience, rich and satisfying. My reason in getting this machine is to enjoy a great coffee brew and have satisfaction and feel good so I don't have to keep buying and making different coffees only to be dissatisfied. I am so happy with this machine, with the coffees and it makes starting my day special. When my daughter comes over we enjoy a brew that she hasn't treid yet! What a treat. Now we have to get my son started too..haha. I send him pics of my Nespresso Vertuo and my cups of coffees and can't wait for him to try a brew when he comes to visit..im sure he will be hooked. Love my Vertuo Pop+.💖
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VERTUO POP pink
on March 14, 2024
Posted by: BLINKTOTHEGRACE
from San Francisco
I bought this machine because it reminds me of my favorite Korean pop group BLACKPINK because of the colors! I love the bundle because you’re getting a whole set! I love making espresso martinis 🍸 ☕️ and affogatos 🍨!!! You must get this Nespresso machines!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA