Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi with Milk Frother - Pacific Blue
Average customer rating
4.6
(1,497 Reviews)
Rating breakdown 1,497 reviews
5 Stars
1,205
4 Stars
177
3 Stars
40
2 Stars
23
1 Star
52
92%of customers recommend this product.
(
1,199 out of
1,300)
Customer Reviews for Nespresso - Vertuo Pop+ Coffee and Espresso Maker by De'Longhi with Milk Frother - Pacific Blue
Customer Rating
5
Addicted
on November 30, 2025
Posted by: Addicted
from New York, NY
[This review was collected as part of a promotion.] I just bought a second Vertuo Pop for my son's dorm room.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine
on December 6, 2025
Posted by: Mb
from Massachusetts
[This review was collected as part of a promotion.] I bought this 2 weeks ago and have used it daily. Heats and brews quickly. Like the compact footprint.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it
on December 8, 2025
Posted by: Cathyv
from Belleville, NJ
[This review was collected as part of a promotion.] This is my second vertigo pop plus. We love the coffee and the ease of use. We make iced coffee as well as hot coffee. Love it don’t know what I ever did without it💗
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Functionality
on August 1, 2023
Posted by: P
from Boston
[This review was collected as part of a promotion.] I bought this a month ago and have enjoyed it thoroughly. It has taken me less time to make my coffee in the morning compared to how I usually brew my coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
DO NOT WASTE YOUR MONEY!
on October 2, 2023
Posted by: Britt
from Texas
DO NOT GET THIS ONE!! It started having problems the first month I got it and now it doesn’t even work I’ve only had it for 3 months , it’s not worth the money it’s so expensive and doesn’t even work… I do not recommend.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
I’ve maintained and clean it properly but even then it still burns out. Don’t waste your money on this one.
No, I would not recommend this to a friend.
Response from Nespresso USABy Lisa A., Customer Service, October 3, 2023
Thanks for your review, Britt. We’re dismayed to learn that you’re experiencing issues with your Vertuo Pop Plus machine. Your machine has a one-year warranty and a lifetime of troubleshooting via our toll-free number 800-562-1465. We recommend calling our toll-free number to create your Nespresso account, register your Vertuo Pop Plus machine, and troubleshoot to find a solution. We’ve available by phone 24 hours a day and 7 days a week for your convenience. We’re confident we’ll come to a satisfactory resolution, and you’ll be enjoying your Nespresso blends soon.
Written by a customer while visiting Nespresso USA
Customer Rating
5
GREAT MACHINE & GREAT FEATURES !
on December 14, 2023
Posted by: Nariho
from Burke, VA
Just bought this machine about a week ago and I LOVE it !!! PERFECT size fits on my counter so nice and does not take up to much room. The COFFEE is absolutely GREAT ! Been trying all the kinds and have not found one that I do not like ! This machine is 5 ***** stars !!! Jus LOVE IT ! ❤️
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Looks. Sounds like Steam Punk.
on May 31, 2024
Posted by: Yonaga
from Virginia
I bought this a fortnight ago to replace a six year old original Vertuo that gave up. I love the looks of the POP+, and it makes great coffee, even if the mechanics of the brew are a bit akward after using the Vertuo. But I would like to remark that the machine sounds as though it struggles to work: it is relatively noisy compared to the Vertuo, and the hight of the spout is much lower, precluding use of the travel mugs we used previously.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easier open
on December 31, 2024
Posted by: Tiff
from Richmond California
[This review was collected as part of a promotion.] I love the machine but the reason for not giving a five is because you can’t open or close with ease or one hand , now I’m still young but mom that is older and has some difficulties with her hands have trouble with the open and close of the machine but other than that love the pop plus
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA