Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
5
on January 15, 2025
Posted by: Diana
[This review was collected as part of a promotion.] I bought this as a Christmas gift for our daughter and it has been loved so much more than our keurig. It’s been a great product.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Disappointing short life of this machine.
on January 19, 2025
Posted by: ACST
from Detroit
This machine only lasted me a year and only brews half the time. I need to unplug it a couple times and if I have time, mess with it and it may work. It is very disappointing.
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, January 21, 2025
Thank you for your review and honest feedback, Ann. We’re disappointed to learn that your Vertuo Next is not meeting your expectations. We sincerely apologize for any frustration or inconvenience this may have caused. We aim to ensure complete customer satisfaction, and we deeply regret when that is not the case. We have documented your experience to your account for review. Please contact us at 1-800-562-1465 if you would like to speak with a Machine Expert who may be able to assist with resolving your machine issues and both in-warranty and out-of-warranty repair and replacement options that you may not yet be aware of for your machine, if necessary. We’re confident that we’ll come to a satisfactory resolution, getting you back to your Nespresso coffee ritual. For your convenience, we are available at our toll-free number 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my Nepresso
on February 2, 2025
Posted by: Letty
from Long Beach Ca
I read other comments but I have had a good experience with my coffee maker. I recently had a Keurig and that machine was horrible. Love that you can order pods
and get additional free pods.
and get additional free pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
What I love most Are the varieties?
on February 2, 2025
Posted by: Green goddess
from Camarillo.ca
[This review was collected as part of a promotion.] Walking into an espresso boutique was the best solution to my Coffee needs. There’s nothing like someone guiding you throughout the whole experience.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Nespresso Vertuo Machine Yet!
on February 18, 2025
Posted by: JenOBX
from Ohio
We’ve own a few of these machines. This is by far the best one for ease of maintaining. Great cup of coffee every time.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect Afternoon Coffee
on March 28, 2025
Posted by: harvego
from Salem, Or
[This review was collected as part of a promotion.] Purchased this to have a simple go to machine for our workplace afternoon coffee. Great taste with any of the pods we've used.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
So quick + easy
on March 31, 2025
Posted by: comeasyouare
from san diego, ca
[This review was collected as part of a promotion.] love how easy it is to use! heats up so quickly and makes delicious coffee.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Great Machine for the price
on April 18, 2023
Posted by: coffeelove39
from Memphis, TN
[This review was collected as part of a promotion.] I purchased this for my sister and now I want one for myself! It is so small and compact and cute. It also gives you the option to brew larger size pods which I cannot do with my vertuo plus. I would give 5 stars if it had the automatic open/close like my plus has but so far this is the only drawback
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA