Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
5
Pop +
on April 1, 2024
Posted by: judyaj
from Tucson, AZ
[This review was collected as part of a promotion.] I replaced a Keurig with a Nespresso Pop + and glad I did! I’m pleased with the different types of coffees and cup sizes as well. Also purchased the Aero 3 frother. The best foam ever!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick and affordable
on April 5, 2024
Posted by: Paige16
from Phoenix, AZ
[This review was collected as part of a promotion.] I wanted better quality coffee than what I got with Keurig but still easy and quick and this absolutely meets those standards
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfection
on April 7, 2024
Posted by: bgm1959
from Gig Harbor, Washington
[This review was collected as part of a promotion.] After much research I chose this model because of how to size and excellent reviews. After a week of daily use I’m quite impressed.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing Espresso
on April 8, 2024
Posted by: Ja
from Semmes Alabama
[This review was collected as part of a promotion.] I bought this a couple weeks ago and I’ve already used it over 30 times, makes the best espresso and I’m overall satisfied with my purchase.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not a good first experience.
on April 21, 2024
Posted by: Defective Pop
from Nj
Sounds like a Harley Davidson when it brews and coffee leaks out of the bottom. Returning.
No, I would not recommend this to a friend.
Response from Nespresso USABy Tara B, April 22, 2024
Thank you for your review. We are sorry to learn that your Vertuo Pop+ machine is not functioning to your satisfaction. We can only imagine how disappointing it is when you’re not able to brew your favorite Nespresso blends, and we apologize for any inconvenience.
It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• A capsule in the capsule chamber will dampen the noise of the pump.
• The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing, it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop.
Should you require additional assistance, we are pleased to offer a lifetime of troubleshooting 24 hours a day, 7 days a week, via the toll-free number 800-562-1465. Your machine comes with a one-year warranty. We offer repair & replacement options via our Assistance Service Program.
It is normal for all Nespresso machines to make some noise during operation. Please keep in mind the following factors that may be contributing to the noise:
• New machines with brand new pumps will produce less noise over time.
• If operating without water in the tank, the pump will be louder.
• A capsule in the capsule chamber will dampen the noise of the pump.
• The machine should be stable, with four rubber feet on the bottom. If any rubber feet are missing, it may cause an abnormal vibration.
• The ideal surface for the machine should be solid and flat such as hard wood or a granite countertop.
Should you require additional assistance, we are pleased to offer a lifetime of troubleshooting 24 hours a day, 7 days a week, via the toll-free number 800-562-1465. Your machine comes with a one-year warranty. We offer repair & replacement options via our Assistance Service Program.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee Machine
on April 26, 2024
Posted by: W1nn12
from Hawaii, HI
[This review was collected as part of a promotion.] I just got it today. I tried it right after I installed it, and I liked it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine!
on June 14, 2024
Posted by: KimmieS
from Seattle, WA
[This review was collected as part of a promotion.] We have 2 Nespresso Vertuo machines. Absolutely love them. We decided to buy Vertuo Pop Plus for our motorhome. It works great and makes delicious cups of coffee! We liked that this machine took up less counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice purchase
on July 10, 2024
Posted by: tsmith7499
from Wilmington, Delaware
[This review was collected as part of a promotion.] Replaced our old machine with this model. Takes up very little space on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA