Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
5
Great little machine.
on February 1, 2024
Posted by: Brent
from Fort Worth, Texas
[This review was collected as part of a promotion.] I bought this for my office at work. Everyone at work loves it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee and super easy to use!
on February 13, 2024
Posted by: Kayysull17
from Phillipsburg, NJ
[This review was collected as part of a promotion.] I bought this for myself for Christmas and it was the best present I ever got myself! I love the different options of pods available for this machine. I am now a coffee snob and can’t drink anything but my nespresso! Starbucks who??
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Problem with machine
on February 28, 2024
Posted by: Hm
from Brentwood,ca
Had the machine for less than two months..heat element quit, and no foam..too expensive for that to happenBUT the Walnut Creek store couldn’t have been more helpful, gracious and friendly. All resolved and I was on my way.
I would recommend this to a friend!
Response from Nespresso USABy Aimee C., Customer Service, February 29, 2024
Thank you for your review. We are sorry to learn your Vertuo Pop+ did not meet your expectations. We are happy that the staff at the Walnut Creek Store was helpful, gracious, friendly, and able to assist you with exchanging the machine for a Vertuo Next. Your Vertuo Next machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. As part of your machine’s maintenance, we recommend you perform a cleaning cycle with water at least once a week to keep your machine brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size!
on March 21, 2024
Posted by: jen5921
from dallas, tx
[This review was collected as part of a promotion.] Love the smaller model, works just as well as the previous model I had and takes up less counter space. Note that with the smaller machine, the used pods container is also smaller. Doesn't bother me, but can see someone finding it annoying to empty frequently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
small footprint bright colors tasty coffee wifi
on March 28, 2024
Posted by: Jessie 1989
from Hagerstown md
[This review was collected as part of a promotion.] I bought the pink pop limited edition pop and I love this machine so much. I love the bright colors and small footprint this machine would be great for any kitchen!I also love that you can make the coffee capsules into double espressos and have the option to have the altos!The martini glasses was such a great touch to the set and loved that they few in extra goodies along with the machine!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Beautiful and Delicious
on March 29, 2024
Posted by: Ang86
from Portland, OR
[This review was collected as part of a promotion.] I bought this Nespresso to replace my 10-year-old machine. This one is beautiful and makes delicious espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best machine around!
on March 29, 2024
Posted by: Kenziew753
from Livingston, Texas
[This review was collected as part of a promotion.] I love this machine. I never thought I could make great tasting coffee and macchiatos at home! I'll never go back to anything else.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Delicious coffee and brews to perfection!
on March 30, 2024
Posted by: Lo
from Utah
We absolutely love our machine!! The coffee tastes so delicious. Definitely prefer it over the other machine we have had for a few years. 4 stars only because it is extremely loud when brewing but other than that it is perfect!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA