Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
5
Small but powerful
on January 4, 2024
Posted by: Erika22
from New york, NY
[This review was collected as part of a promotion.] Great if you have reduced counter space but are still looking for a machine with diverse options. Coffee is delicious but the machine can be a bit loud when operating. Brew time is faster than other machines I’ve had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice Products
on January 6, 2024
Posted by: Kelly
from New York
[This review was collected as part of a promotion.] I like this coffee maker very much, it is fast and I can choose more different flavors！
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious and easy
on January 6, 2024
Posted by: pJ
from Los Angeles
[This review was collected as part of a promotion.] I was on the fence but my wife wanted one for Christmas. And I have to say it’s very easy to make an excellent cup of coffee. First of all, the aroma just fills the kitchen The coffee itself tastes like how it smells. The foam on top is incredible. (And amazing! How does it do that???). It’s an investment in, but once you start - it’s honestly a better deal than coffee shop (and better)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
No more coffee shop coffee for me!
on January 7, 2024
Posted by: Jdil85
from East Tennessee
Best cup of coffee I have ever had! I have used this daily sense Christmas Day!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Quick, delicious and clean
on January 8, 2024
Posted by: Roni
from Los Angeles CA
[This review was collected as part of a promotion.] I can’t believe it took me so long to get on the Nespresso train!
Firstly, Nespresso coffee is delicious a definite game changer. The whole process is quick, easy and clean. No more wet coffee filters and ground coffee getting every where. I wake up looking forward to my coffee every morning!
Firstly, Nespresso coffee is delicious a definite game changer. The whole process is quick, easy and clean. No more wet coffee filters and ground coffee getting every where. I wake up looking forward to my coffee every morning!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Vertuo machine and capsules
on January 22, 2024
Posted by: Kath
from California
The vertuo decaff capsules are horrible. It’s like drinking dirty water. I would have never bought this machine if I knew they were going to stop making the dark roast decaff capsules!!!! Very disappointing!!!
No, I would not recommend this to a friend.
Response from Nespresso USABy Allison, Customer Service, January 24, 2024
Thank you for your review. All machines come with a one year warranty and a lifetime of troubleshooting assistance. If you ever need support with any Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Coffee maker
on January 23, 2024
Posted by: pawz876
from Olympia,wa
[This review was collected as part of a promotion.] I am definitely a coffee snob and usually hate coffee makers, but this makes a really good and strong cup!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Almost perfect
on January 28, 2024
Posted by: Rickrock
from Port St Lucie, Florida
[This review was collected as part of a promotion.] The coffee is of good quality, but the virtuo machine needs to be able to brew at a higher temperature un order to allow the coffee to stay hotter for a longer period of time.
I would recommend this to a friend!
Response from Nespresso USABy Customer Service, January 29, 2024
Thank you for your review. We're delighted to hear that you've been enjoying your new Vertuo Next. This state-of-the-art machine is designed to brew each blend to the specific programmed temperature that is best-suited to that blend, as defined by Nespresso Coffee Experts. Quality is very important to us, so the coffee brews to its ideal temperature without burning. Please bear in mind that added cold milk can decrease the temperature of the drink. Our Aeroccinos warm the milk however are designed to not exceed a certain heat level to avoid scorching. To keep coffee hot longer, we recommend ensuring the cup size is similar to the amount of coffee brewed. Your feedback will be documented and forwarded on for review.
Written by a customer while visiting Nespresso USA