Customer reviews from Nespresso USA
De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Average customer rating
4.6
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,207
4 Stars
178
3 Stars
40
2 Stars
23
1 Star
55
92%of customers recommend this product.
(
1,141 out of
1,241)
Customer Reviews for De'Longhi - Nespresso Vertuo Pop+ Coffee and Espresso Maker with Aeroccino - Pacific Blue
Customer Rating
4
Great coffee but is LOUD and can be hard to lock
on June 12, 2023
Posted by: Amy A
from San Diego, California
I recently purchased the Pop+ after my 4-year old Evoluo machine died (specifically, it leaked a lot from the bottom of the machine) . The Pop+ brews delicious, hot coffee as expected. The only negative feedback I have is 1) locking it requires 2 hands as the top doesn't come down all the way when you close it, and 2) this machine is LOUD. I really wish it was much quieter like my previous Evoluo and Vertuo machines.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, June 13, 2023
Thank you for your review. The VertuoPop Plus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Amazing coffee machine!
on June 17, 2023
Posted by: Payasa
from North Bay Village, FL
[This review was collected as part of a promotion.] First coffee machine ever, love it and the craftsmanship is like no other!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
best ever
on June 22, 2023
Posted by: Jonquil
[This review was collected as part of a promotion.] This is my fourth Nespresso coffee maker, and the Pop plus is my favorite. The most coffee is extracted, and the same cappuccino tastes much better now than it did before. The fact that it takes up less room is a plus. Hopefully, it will last longer than my prior macnines, which all only lasted for 2 to 3 years.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great little machine, perfect size
on June 22, 2023
Posted by: Ken
from Springfield, Missouri
[This review was collected as part of a promotion.] I bought this due to low cabinet height. Works like a charm. I love nespresso. Flavor and smoothness like nowhere else. Those other pods(K) can't stand up and the machine don't last. That's why I switched to Nespresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
User friendly!
on July 5, 2023
Posted by: vegasgirl96
from Dayton, Ohio
[This review was collected as part of a promotion.] I bought my Nespresso Vertuo Pop almost a month ago and I use it every single day. It is so easy to use. I have so many different types of coffee to choose from and I don’t feel the need to go out and get coffee away from my house anymore! Totally worth the investment. Do it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Not hot
on July 7, 2023
Posted by: ptnyc
from New York, NY
It is a nice compact size. However, the coffee is not hot. Within a few minutes, the coffee becomes too cool to enjoy.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, July 8, 2023
Thank you for your review. We certainly want each in-cup moment to be special and exactly to your liking. The Vertuo Pop Plus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the temperature issue mentioned with prompt and comprehensive support by phone. Please call 1-800-562-1465 at your earliest convenience. We are available 24 hours a day, seven days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Compact Machine
on July 7, 2023
Posted by: BaccaBeach
from Frederick, MD
[This review was collected as part of a promotion.] Purchased this machine for our vacation home that has minimal counter space. This little machine fits our space perfectly and works just as well as the big machines!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Perfect for an office set up
on July 31, 2023
Posted by: Tricia
from New York, NY
[This review was collected as part of a promotion.] I bought the machine for my office so that I can have coffee at the press of a button- and it’s that easy to use! My only complain is that it can be a little loud, so I have to have the door closed when using it :)
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA