Customer reviews from Samsung US
Samsung - 49" Odyssey OLED G9 Curved Dual-QHD 240Hz FreeSync Prem Pro and G-Sync Compatible Smart Glare Free Gaming Monitor - Silver
Average customer rating
4.7
(378 Reviews)
Rating breakdown 378 reviews
5 Stars
304
4 Stars
47
3 Stars
11
2 Stars
7
1 Star
9
78%of customers recommend this product.
(
53 out of
68)
Customer Reviews for Samsung - 49" Odyssey OLED G9 Curved Dual-QHD 240Hz FreeSync Prem Pro and G-Sync Compatible Smart Glare Free Gaming Monitor - Silver
Customer Rating
5
Great Monitor
on January 6, 2026
Posted by: Ciderhouse
from Tennessee
After having this monitor for one year, I can say that I am satisfied with this display. I only have one complaint: after going to sleep, it will sometimes not wake up by normal methods. I sometimes have to use the power toggle. This doesn't happen every time. It very well could be an issue with something else that is causing it. Overall, I am pleased with this display.
Features
3
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A very frustrating piece of hardware
on January 14, 2026
Posted by: SoLo
Let's get this out of the way, first. This is a very beautiful monitor when it works as expected. No issues with the screen quality itself.
Now to the bad parts that have made buying this monitor a bit of a regret:
- The monitor frequently either 'shorts out' in a way that it goes black for a few seconds (not at all ideal for competitive gaming), or decides to switch inputs for some reason. Have tried with multiple cables, same issue
- The monitor being 'smart' is actually a GIGANTIC headache, as instead of just opening straight to my PC screen (like any other monitor would when that's the only thing connected to it). Instead it opens to Home and Samsung TV, greatly slowing down the ability to just turn the PC on and go
- Ever since having this monitor plugged into my desktop, the desktop won't complete a startup on the first boot. It works every time on the second boot for some reason, and this never ever happens with another monitor.
- The monitor frequently either 'shorts out' in a way that it goes black for a few seconds (not at all ideal for competitive gaming), or decides to switch inputs for some reason. Have tried with multiple cables, same issue
- The monitor being 'smart' is actually a GIGANTIC headache, as instead of just opening straight to my PC screen (like any other monitor would when that's the only thing connected to it). Instead it opens to Home and Samsung TV, greatly slowing down the ability to just turn the PC on and go
- Ever since having this monitor plugged into my desktop, the desktop won't complete a startup on the first boot. It works every time on the second boot for some reason, and this never ever happens with another monitor.
Again, it's great when it works, but it is VERY frustrating to have a monitor just cut out on you or not key into the one machine it's plugged directly into. Do not buy this or other 'smart monitors' if you want to avoid that.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
2
Response from Samsung USBy LS49DG956SNXGO*, -Samsung, January 19, 2026
Thank you for your review. Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations and hope to have you back as a customer again. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Written by a customer while visiting Samsung US