Customer reviews from sharkninja.com
Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
79
4 Stars
12
3 Stars
12
2 Stars
4
1 Star
5
76%of customers recommend this product.
(
31 out of
41)
Customer Reviews for Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
5
Great vaccum
on December 10, 2024
Posted by: kenny23
from Nevada
Gender:Male
I bought this about 1 month ago and have loved it. No longer dragging along a big vacuum with a cord. I love how it seamlessly transitions from hardwood floors to carpets. It has essentially replaced my large vacuum and my broom.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Lightweight and easy to use.
on December 11, 2024
Posted by: Kloeysmom
Gender:Female
I love my new cordless vacuum. It is so much easier not having a cord tangle around furniture.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not very happy
on December 12, 2024
Posted by: cah1
from FL
Gender:Male
Battery life is terrible barely able to dust around ceiling in one room before it needs to be recharged. Suction is average at best.
Response from sharkninja.comBy Shark Clean, January 14, 2025
Hello Charles,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark PowerDetect. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark PowerDetect. We will absolutely share your feedback with the relevant teams for consideration on future products.
If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5125 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
Kind regards,
Written by a customer while visiting sharkninja.com
Customer Rating
5
Amazing
on December 13, 2024
Posted by: Dani5279
from New Hampshire
Gender:Female
I absolutely love this! I clean 2-3 homes a day. I have always used Shark vacuums and this is by far the best
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Top of the line Vacuum. No More Bending!!
on December 13, 2024
Posted by: MommaBear
from Staten Island, New York
Gender:Female
So light weight and the power surge when it detects is instantaneous.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Doesn't work on area rugs
on December 15, 2024
Posted by: Mtrodes
from Virginia
Gender:Male
Disappointed. I am considering returning. Works well everywhere except on our large area rugs. It is impossible to use carpet mode on them. This is our second Shark cordless vacuum. We had no issues whatsoever with our other Shark. How is this an improved model with less functionality since the new model won't work on area rugs? Huge flaw!
Response from sharkninja.comBy SharkNinja, January 21, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect. We will absolutely share your feedback with the relevant teams. In the meantime, we recommend keeping this vacuum in PowerDetect mode, as it will detect the flooring it is cleaning. However, if it isn't working as intended, please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can assist you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect. We will absolutely share your feedback with the relevant teams. In the meantime, we recommend keeping this vacuum in PowerDetect mode, as it will detect the flooring it is cleaning. However, if it isn't working as intended, please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can assist you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
on December 16, 2024
Posted by: Phyllis B
I bought this a few weeks ago.. cleaning is good but the weight of it is difficult for me to maneuver.. otherwise I’d give this a 5 star.. how can I
Return this
Return this
Response from sharkninja.comBy SharkNinja, January 23, 2025
Hello,
Thank you for taking the time to leave a review.
We're truly sorry to hear that you want to return your PowerDetect due to the weight. We shared your feedback about the weight with the relevant teams for consideration on future products. In the meantime, please reach out to our team by phone at 1-855-427-5127, so we look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're truly sorry to hear that you want to return your PowerDetect due to the weight. We shared your feedback about the weight with the relevant teams for consideration on future products. In the meantime, please reach out to our team by phone at 1-855-427-5127, so we look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Good cordless vacuum
on December 17, 2024
Posted by: Drr7
My only complaint is the size of the reservoir. It's tiny and I find myself emptying it all the time, but other than that, it works great
Written by a customer while visiting sharkninja.com