Customer reviews from sharkninja.com
Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
79
4 Stars
12
3 Stars
12
2 Stars
4
1 Star
5
76%of customers recommend this product.
(
31 out of
41)
Customer Reviews for Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
3
Not that impressed.
on December 15, 2024
Posted by: GoodKarmaQUEEN
from Santa Monica CA
Gender:Female
I can’t believe someone designed this so it cannot stand upright on its own. That’s a huge drawback, and if I knew this, I would’ve never purchased it. Second, even though it says it goes backwards and forwards, if you have a tufted carpet like I do you have to lift it or it won’t move. Third, emptying the reservoir of the dust, etc., is really tricky. There’s really nothing online for this model and I probably spent two hours of my valuable time that I’ll never get back trying to figure out how to do it. I finally had to call!! Definitely feels like it weighs more than 4 pounds to me.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 21, 2025
Hello,
Thank you for taking the time to leave a review on your PowerDetect.
We will absolutely share your feedback with the design to the relevant teams for consideration on future products. If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review on your PowerDetect.
We will absolutely share your feedback with the design to the relevant teams for consideration on future products. If you need any further assistance, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
PIECE OF JUNK!
on March 27, 2025
Posted by: Grace
from PA
Gender:Female
I own a corded Shark vacuum, and two of their steam mops. I have used Shark products for over 20 years and have recommended them to friends and family. They have, until now, been the leaders in the industry. I purchased this product with great expectations based on reviews and the cost of the unit. It took some time to assemble, and I charged it overnight and was very excited to try it. It’s an absolute piece of junk. It has very little suction power regardless of what setting it’s on. It does not work on flat area rugs no matter how small or how large. It’s extremely loud when it empties, so if you have dogs or cats who are at all sensitive to noise, forget about it. After one use, this thing is going back in the box and back to Shark. I do not recommend it.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, March 31, 2025
Hello Grace,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with the suction and the noise of your Shark, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with the suction and the noise of your Shark, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Hairless despite long-haired dogs
on December 17, 2024
Posted by: Misty
This is my third Shark and my first cordless.
It’s OUTSTANDING! I love the hairless brush (3 dogs and 2 cats) that doesn’t collect hair on the brush. It’s fantastic! Cleaning the chamber is a breeze. It detects pockets of dust and dirt automatically so the battery life is extended.
I love my Sharks!
It’s OUTSTANDING! I love the hairless brush (3 dogs and 2 cats) that doesn’t collect hair on the brush. It’s fantastic! Cleaning the chamber is a breeze. It detects pockets of dust and dirt automatically so the battery life is extended.
I love my Sharks!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Good vacuum
on February 11, 2025
Posted by: Catv
The thing I don’t like is you can’t have it on full power if you want. I tried vacuuming my couch and there was hardly any suction because it didn’t detect any dirt. Also I would like to use allot of power on hard woods but it automatically goes to echo or regular power. Need to fix this glitch!!!
Response from sharkninja.comBy SharkNinja, February 28, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sad to hear that you’re having some trouble with your vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you and improve your experience.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sad to hear that you’re having some trouble with your vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you and improve your experience.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
Wanted to love it but.....
on April 27, 2025
Posted by: RMARVEL
from Flor
Gender:Female
I've had this a few months now and I'm really regretting not returning it. Shark has always been my go to for vacuums but this one I'm just not happy with. Having 2 mastiffs, children and a bird I really need a good vacuum. I don't like the way it goes on low suction on hard floors because it's not enough. The empty bin gets stinky, even with the odor "neutralizer ". Just very unhappy customer
Response from sharkninja.comBy SharkNinja, April 29, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re not happy with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re not happy with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Awful in every way.
on August 21, 2025
Posted by: KGFL
from Orlando, FL
Gender:Female
The absolute worst vacuum I’ve ever owned. I wish I could give it negative stars. The battery life is terrible, but that’s the least of its problems. The suction power is not good, the accessories like the brush are not functional, it seems designed to fail because as soon as you apply any pressure to it the brush falls down. The “auto adjust” doesn’t work properly and just makes general daily vacuuming incredibly frustrating. We had an old shark corded stick vacuum that was half the price and worked 3x as well. The battery dies so quickly that I can’t even make it through one room and when I do attempt to sit it against a wall anywaywhere to charge, it immediately slides down and slams to the floor.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 21, 2025
Hello KGFL,
Thank you for taking the time to leave a review.
we're really sorry to hear about your experience with this vacuum. That’s definitely not the level of quality or performance we aim to deliver. We appreciate you taking the time to share your concern, especially around battery life, suction, and accessory design. Your feedback has been passed along to our product team, and we’re here if you’d like help exploring other models that might better suit your needs. If you’d like to speak with us further, please reach out to 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
we're really sorry to hear about your experience with this vacuum. That’s definitely not the level of quality or performance we aim to deliver. We appreciate you taking the time to share your concern, especially around battery life, suction, and accessory design. Your feedback has been passed along to our product team, and we’re here if you’d like help exploring other models that might better suit your needs. If you’d like to speak with us further, please reach out to 1-855-427-5127.Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
Great vacuum, lousy battery
on November 16, 2024
Posted by: krahs
from Oregon
Gender:Male
This will be a great vacuum cleaner for someone who lives in a small studio sized apartment or tiny home. Anything larger buy two, or better yet a corded vaccum.
This vaccume cleans well and picks up everything, however the battery run time is atrocious, especially when using the boost mode. Shark claims this vaccum has a 70 min run time when using the Eco mode. the Eco mode does not pick clean as well so you end up going over the same area multiple times. I get about 30 mins max run time before the battery needs to be recharged.
This vaccume cleans well and picks up everything, however the battery run time is atrocious, especially when using the boost mode. Shark claims this vaccum has a 70 min run time when using the Eco mode. the Eco mode does not pick clean as well so you end up going over the same area multiple times. I get about 30 mins max run time before the battery needs to be recharged.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 10, 2024
Hello,
Thank you for taking the time to leave a review.
Your input regarding the battery life is really valuable to us, and we will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Your input regarding the battery life is really valuable to us, and we will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
Heavy vac
on November 29, 2024
Posted by: Ziva Lou
from Boaz al
Gender:Female
This vacuum is so heavy I dread using it. Everything else about it is good.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, December 17, 2024
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with the weight of your PowerDetect. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with the weight of your PowerDetect. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com