Customer reviews from sharkninja.com
Shark - PowerDetect Cordless Stick Vacuum with Powerful Suction & HEPA Filtration, Up to 70 min Runtime - Dark Gray
Average customer rating
4.1
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
94
4 Stars
21
3 Stars
16
2 Stars
13
1 Star
12
72%of customers recommend this product.
(
46 out of
64)
Customer Reviews for Shark - PowerDetect Cordless Stick Vacuum with Powerful Suction & HEPA Filtration, Up to 70 min Runtime - Dark Gray
Customer Rating
3
Wanted to love it but.....
on April 27, 2025
Posted by: RMARVEL
from Flor
Gender:Female
I've had this a few months now and I'm really regretting not returning it. Shark has always been my go to for vacuums but this one I'm just not happy with. Having 2 mastiffs, children and a bird I really need a good vacuum. I don't like the way it goes on low suction on hard floors because it's not enough. The empty bin gets stinky, even with the odor "neutralizer ". Just very unhappy customer
Response from sharkninja.comBy SharkNinja, April 29, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re not happy with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re not happy with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Works well but heavy.
on May 8, 2025
Posted by: Rick55
I've had this one week. Cleans really good, better then my old Dyson. It's a little heavy, probably not a good choice for the elderly. Vacuum pushes hard on medium pile carpet, but returns easier. Works good on edging and tile. Wish it had a wall mount with charger.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Great vacuum but battery life is ehhhh
on September 3, 2025
Posted by: Dan B
from Fredericksburg, VA
Gender:Male
Works great! I have a older corded shark vacuum and this is great for not having to unravel the cord and use. Wish the battery lasted longer, if it did it would definitely get 5 stars.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Cons outweigh pros
on October 4, 2025
Posted by: elle7
from Mobile, AL
Gender:Female
Great pickup for dust/dog hair and single roller for all floors is convenient. Not user-friendly.
Hand-held portion too heavy and not balanced properly, possibly due to suction adjustment trigger placement on handle. Have backache after of only 10 minutes of use due to fighting machine. The Eco option is better, but unit will still just stop moving for no reason. Poor selection of attachments. Need a separate, shorter dust brush.
Hand-held portion too heavy and not balanced properly, possibly due to suction adjustment trigger placement on handle. Have backache after of only 10 minutes of use due to fighting machine. The Eco option is better, but unit will still just stop moving for no reason. Poor selection of attachments. Need a separate, shorter dust brush.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 6, 2025
Hi there,\nThank you for taking the time to share your experience — we’re glad to hear the PowerDetect is performing well when it comes to dust and pet hair pickup, and that the single roller design is working conveniently across your floors.\nWe’re sorry to hear that the handheld portion feels heavy and uncomfortable to use. Your feedback about the balance and suction trigger placement is incredibly valuable, and we’ll be sure to share it with our product team. We also appreciate your notes on the Eco mode and attachment selection — especially the need for a shorter dust brush.\nWe’re always working to improve our designs based on real user experiences like yours. If you’d like help finding accessories or troubleshooting the unit stopping unexpectedly, our Customer Care team is here to assist at1-855-427-5127. Thanks again for your honest review and for choosing Shark.\n\nWarm regards,\nShark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
1
Junk
on November 17, 2025
Posted by: Shouldhaveboughtdyson
from Ft Mitchell KY
Gender:Male
Junk. It powers up at edges, then shuts down. Should have bought another Dyson.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, November 18, 2025
Hello,
Thank you for taking the time to leave a review.
We can see why you’d be upset, and we’re deeply unhappy to hear about the trouble this may have caused. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We can see why you’d be upset, and we’re deeply unhappy to hear about the trouble this may have caused. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
PowerDetect cordless vacuum
on December 13, 2025
Posted by: DebeG
Gender:Female
It took me a couple of uses to get familiar with how the power boost works on the various flooring types we have, but once I knew how to modify the power level for throw rugs I was thrilled with the extra powerful suction it has! We live in dusty Colorado and when the winds blow there is a very fine dust that makes it through the window and doorframe’s. This vacuum does an amazing job of sucking it up on both carpet and hardwoods! This is especially great for allergies. Highly recommend it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
So far it's wonderful!
on December 18, 2025
Posted by: Plette
So far it's wonderful for my 92 year old Mom who still lives independently! It's easy for her to operate, maneuver, empty, and charge. She's figuring out how to do everything and it is so much easier and lighter for her to use on all her floors (tile and carpet). She's loving it! It's such a big hit that my sister just ordered one for herself. Hope that over time we all continue to feel delighted with this. Thank you Shark!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Runtime is low and clogs up
on May 11, 2026
Posted by: csorman
from Vicksburg MS
Gender:Female
I bought this vacuum 3 months ago. It worked fine for a month but now not matter how long it charges (yes it will have a full charge) it doesn't run longer than 10 minutes or so on ECO. Very unhappy - waste of money. It also clogs up very easily with dog hair. I bought a corded Bissell that was cheaper and works great!
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, May 11, 2026
Hi there,
Thank you for taking the time to share your experience. We can understand how frustrating this has been especially when the vacuum worked well at first, then began running for only a short time even with a full charge and clogging easily with dog hair. That’s not the reliability you were expecting, and it’s understandable to feel unhappy when a product doesn’t hold up as hoped. Your feedback is important and will be shared with our teams for review.
In the meantime, we recommend taking a look at the self‑help guide linked below, which includes tips that may help with run time and clogging:
https://support.sharkninja.com/article/IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide?redirect=false
If the issue continues after trying those steps, please follow the instructions at the end of the guide to connect with our support team to help look into this further and explore next steps with you.
Kind regards,
Shark Home.
Thank you for taking the time to share your experience. We can understand how frustrating this has been especially when the vacuum worked well at first, then began running for only a short time even with a full charge and clogging easily with dog hair. That’s not the reliability you were expecting, and it’s understandable to feel unhappy when a product doesn’t hold up as hoped. Your feedback is important and will be shared with our teams for review.
In the meantime, we recommend taking a look at the self‑help guide linked below, which includes tips that may help with run time and clogging:
https://support.sharkninja.com/article/IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide?redirect=false
If the issue continues after trying those steps, please follow the instructions at the end of the guide to connect with our support team to help look into this further and explore next steps with you.
Kind regards,
Shark Home.
Written by a customer while visiting sharkninja.com