Customer reviews from sharkninja.com
Shark - PowerDetect Cordless Stick Vacuum with Powerful Suction & HEPA Filtration, Up to 70 min Runtime - Dark Gray
Average customer rating
4.1
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
94
4 Stars
21
3 Stars
16
2 Stars
13
1 Star
12
72%of customers recommend this product.
(
46 out of
64)
Customer Reviews for Shark - PowerDetect Cordless Stick Vacuum with Powerful Suction & HEPA Filtration, Up to 70 min Runtime - Dark Gray
Customer Rating
3
still debating
on September 16, 2025
Posted by: Robin
from Salem, NH
Gender:Female
Still deciding. I have only run it 3 times. After the 2nd. time I noticed that some items where not being picked up and items tucked against the wall are not being picked up. I also noticed that going from carpet to hardwood happens after a few seconds and is marking my floors. I love the light and it shows everything!! It does not fit under my couch even in the bent position. My couch is average high.
Response from sharkninja.comBy SharkNinja, September 23, 2025
Hello Robin, Thank you for taking the time to leave a review. We're so sorry to hear about the challenges you’ve experienced so far. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Vacuum detected.
on September 26, 2025
Posted by: Yvonne
The best vacuum we have had and also the dog hair is removed.
We also have the cable version as a stand by but the battery version is more versatile and we will continue to use Shark where possible.
We also have the cable version as a stand by but the battery version is more versatile and we will continue to use Shark where possible.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Cordless lightweight vacuum
on October 12, 2025
Posted by: EMWRN
from South Carolina
Gender:Female
I purchased this to use in my bedroom for dog hair.I like the additional attachments for use on walls, shade & hard to reach spaces...Does take time to get use to,I found the instructions vague & had to use YouTube...Wish the self empty bin was an option for this model...
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
No strings attached
on October 19, 2025
Posted by: Ron w
Wish I had this sooner so far it’s been just what I needed easy to use and portable
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great little machine
on October 25, 2025
Posted by: Mrt123
Gender:Female
So glad I took the leap and bought this vacuum. The amount of dirt I pick up each time I use it is insane! I love how I can switch to different cleaning modes, and being able to bend the stick helps to reach those hard to get spots. Just buy it, you won’t be disappointed. I had a Dyson for 14 years and was apprehensive I wouldn’t like this as much, but I do, if not more! Worth it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best vacuum ever
on November 2, 2025
Posted by: Catbrady
from North Carolina
Gender:Female
Best vacuum I've ever bought from shark and I've bought over seven the past 20 years. I love this one everything about it works great on carpet and hard wood floors
Written by a customer while visiting sharkninja.com
Customer Rating
4
All except kitty litter
on November 3, 2025
Posted by: LSB99
from Calimesa, CA
Gender:Female
I bought this unit primarily to pick up kitty litter. The one thing it doesn't do exceptionally well is pick up kitty litter. Disappointing. I tale off the beater attachment and it works well , but not what I was expecting
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
It sucks but not in a good way
on November 10, 2025
Posted by: Nickname 2025
I usually love everything Shark except for this horrible vacuum. I hate it! The 70 minute run time is a joke but the biggest problem is the suction head and rollers -- they have quit so many times . They're clean, I put it back on and it runs for a few more times then same thing again -- it stops sucking and the rollers stop turning. I do not like the way it whirs up and down, gets louder when it is cleaning at certain angles, it's just annoying.
Response from sharkninja.comBy SharkNinja, November 11, 2025
Hello,
Thank you for taking the time to leave a review.
This shouldn’t have happened, and we apologize for how frustrating the noise and runtime must be. Rest assured, your comments will be reviewed by the relevant teams as we plan future updates. In the meantime, please reach out to our team by phone at 1-855-427-5127, so we can assist you further.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
This shouldn’t have happened, and we apologize for how frustrating the noise and runtime must be. Rest assured, your comments will be reviewed by the relevant teams as we plan future updates. In the meantime, please reach out to our team by phone at 1-855-427-5127, so we can assist you further.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com