Customer reviews from sharkninja.com
Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.3
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
82
4 Stars
14
3 Stars
13
2 Stars
7
1 Star
6
75%of customers recommend this product.
(
33 out of
44)
Customer Reviews for Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
5
Great iron price vs results
on August 28, 2025
Posted by: Mayra
from Spring, Texas
Gender:Female
It works very good, time charging is quick in general. I'm very satisfied with it
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
From a Dyson to a shark- never going back!
on August 30, 2025
Posted by: Ash40
from Colorado
Gender:Female
I switched from a Dyson to a shark and I would never go back. In my option the Dyson are overpriced and built poorly now( there is a reason they only have a 2 year warranty). On the other hand shark offers a 5 year warranty. The powerdetect is great for adjusting to different floors, and is very powerful! I was amazed at how much it pick up on just a few passes. Do yourself a favor and buy it, you won’t regret it!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
I would not recommend this model.
on September 10, 2025
Posted by: Lisa
Over a period of years, I have owned and loved 2 Shark Rockets.
I do not like this Shark Power Detect Cordless Vacuum. The suction is great but it is really hard to push. The new style roller has so much resistance that it is a chore to push the vacuum.
The old Shark Rocket moved like a rocket this Power Detect does not.
I do not like this Shark Power Detect Cordless Vacuum. The suction is great but it is really hard to push. The new style roller has so much resistance that it is a chore to push the vacuum.
The old Shark Rocket moved like a rocket this Power Detect does not.
Response from sharkninja.comBy SharkNinja, September 13, 2025
Hi Lisa, Thank you for taking the time to leave a review. We truly appreciate your loyalty to Shark and are sorry to hear that the Power Detect Cordless Vacuum didn’t meet your expectations. While we’re glad to hear the suction performance was strong, we understand that ease of use is just as important, and we’re sorry the roller design made it difficult to maneuver. Your feedback is valuable and will be shared with our product team to help improve future designs. If you’d like troubleshooting assistance, please don’t hesitate to contact our Customer Care team at 1-855-427-5127. We’re available Monday–Friday, 9am–9pm EST and Saturday, 9am–6pm EST. Kind regards, Shark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
3
still debating
on September 16, 2025
Posted by: Robin
from Salem, NH
Gender:Female
Still deciding. I have only run it 3 times. After the 2nd. time I noticed that some items where not being picked up and items tucked against the wall are not being picked up. I also noticed that going from carpet to hardwood happens after a few seconds and is marking my floors. I love the light and it shows everything!! It does not fit under my couch even in the bent position. My couch is average high.
Response from sharkninja.comBy SharkNinja, September 23, 2025
Hello Robin, Thank you for taking the time to leave a review. We're so sorry to hear about the challenges you’ve experienced so far. Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product. Kind regards, Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best Vacuum detected.
on September 26, 2025
Posted by: Yvonne
The best vacuum we have had and also the dog hair is removed.
We also have the cable version as a stand by but the battery version is more versatile and we will continue to use Shark where possible.
We also have the cable version as a stand by but the battery version is more versatile and we will continue to use Shark where possible.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Cons outweigh pros
on October 4, 2025
Posted by: elle7
from Mobile, AL
Gender:Female
Great pickup for dust/dog hair and single roller for all floors is convenient. Not user-friendly.
Hand-held portion too heavy and not balanced properly, possibly due to suction adjustment trigger placement on handle. Have backache after of only 10 minutes of use due to fighting machine. The Eco option is better, but unit will still just stop moving for no reason. Poor selection of attachments. Need a separate, shorter dust brush.
Hand-held portion too heavy and not balanced properly, possibly due to suction adjustment trigger placement on handle. Have backache after of only 10 minutes of use due to fighting machine. The Eco option is better, but unit will still just stop moving for no reason. Poor selection of attachments. Need a separate, shorter dust brush.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, October 6, 2025
Hi there,\nThank you for taking the time to share your experience — we’re glad to hear the PowerDetect is performing well when it comes to dust and pet hair pickup, and that the single roller design is working conveniently across your floors.\nWe’re sorry to hear that the handheld portion feels heavy and uncomfortable to use. Your feedback about the balance and suction trigger placement is incredibly valuable, and we’ll be sure to share it with our product team. We also appreciate your notes on the Eco mode and attachment selection — especially the need for a shorter dust brush.\nWe’re always working to improve our designs based on real user experiences like yours. If you’d like help finding accessories or troubleshooting the unit stopping unexpectedly, our Customer Care team is here to assist at1-855-427-5127. Thanks again for your honest review and for choosing Shark.\n\nWarm regards,\nShark Clean US
Written by a customer while visiting sharkninja.com
Customer Rating
4
Cordless lightweight vacuum
on October 12, 2025
Posted by: EMWRN
from South Carolina
Gender:Female
I purchased this to use in my bedroom for dog hair.I like the additional attachments for use on walls, shade & hard to reach spaces...Does take time to get use to,I found the instructions vague & had to use YouTube...Wish the self empty bin was an option for this model...
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Broke the second day!
on October 14, 2025
Posted by: Super Angry
Gender:Female
The roller fell off the second day I used it! It caught on the edge of the rug and now it continues to fall out everytime I use it. Can’t believe I spent money on this.
Response from sharkninja.comBy SharkNinja, October 16, 2025
Hi there,
Thank you for sharing your experience. We’re truly sorry to hear that the brushroll fell off so soon after purchase and continues to come loose during use. That’s certainly not the quality or performance we aim to deliver, and we understand how frustrating this must be.
We’d love the opportunity to make this right and help resolve the issue. Please reach out to our Customer Support team at 1-855-427-5127 with your product details so we can assist you further.
Your feedback is important to us and will be shared with our product team to help improve future designs.
Sincerely,
Shark Clean US
Thank you for sharing your experience. We’re truly sorry to hear that the brushroll fell off so soon after purchase and continues to come loose during use. That’s certainly not the quality or performance we aim to deliver, and we understand how frustrating this must be.
We’d love the opportunity to make this right and help resolve the issue. Please reach out to our Customer Support team at 1-855-427-5127 with your product details so we can assist you further.
Your feedback is important to us and will be shared with our product team to help improve future designs.
Sincerely,
Shark Clean US
Written by a customer while visiting sharkninja.com