Customer reviews from sharkninja.com
Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.4
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
79
4 Stars
12
3 Stars
12
2 Stars
4
1 Star
5
76%of customers recommend this product.
(
31 out of
41)
Customer Reviews for Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
3
on April 23, 2025
Posted by: SLBM
I was super excited about my vacuum but I find it to be on the heavy side and the battery doesn’t last long.
Response from sharkninja.comBy SharkNinja, April 24, 2025
Hello,
Thank you for your review on your PowerDetect Cordless vacuum.
We’re disappointed to hear about your experience with the battery life and weight of the vacuum. We will certainly forward your feedback regarding the weight to the appropriate team for consideration on future products. When it comes to battery usage, you can get up to 70 minutes of runtime when using it on ECO mode. With this said, when in PowerDetect mode it will use more battery. If you require further assistance, don't hesitate to check out our self-help page at the link below.
https://support.sharkclean.com/hc/en-us/articles/15760778899740-IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide
Kind regards,
Shark Clean
Thank you for your review on your PowerDetect Cordless vacuum.
We’re disappointed to hear about your experience with the battery life and weight of the vacuum. We will certainly forward your feedback regarding the weight to the appropriate team for consideration on future products. When it comes to battery usage, you can get up to 70 minutes of runtime when using it on ECO mode. With this said, when in PowerDetect mode it will use more battery. If you require further assistance, don't hesitate to check out our self-help page at the link below.
https://support.sharkclean.com/hc/en-us/articles/15760778899740-IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
4
Works well but heavy.
on May 8, 2025
Posted by: Rick55
I've had this one week. Cleans really good, better then my old Dyson. It's a little heavy, probably not a good choice for the elderly. Vacuum pushes hard on medium pile carpet, but returns easier. Works good on edging and tile. Wish it had a wall mount with charger.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Lightweight and powerful
on June 6, 2025
Posted by: Happy Cleaner
from Edmonds WA
Gender:Female
I absolutely love Shark vacuum cleaners! They are so much better than Dyson
Written by a customer while visiting sharkninja.com
Customer Rating
5
Easy to use vacuum
on June 17, 2025
Posted by: meganm377_7128
[This review was collected as part of a promotion.] This vacuum has been so easy to use. I love how easy it is to maneuver in all spaces. The batter life works well for me. I also love how it folds and can be put away easily.
Written by a customer while visiting influenster.com
Customer Rating
3
Ok for quick job
on June 22, 2025
Posted by: MelL
Works ok. Not worth the high price. For quick job ok. Tried quick vacuum of car. Battery didn’t last. The moving through different levels prevents from picking stuff up
Response from sharkninja.comBy SharkNinja, June 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark PowerDetect. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark PowerDetect. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
1
Trash
on June 25, 2025
Posted by: Vette
from Houston, Tx
Gender:Female
The battery quality sucks. I currently have three non-working vacuums because Shark has not had any replacement batteries in stock, at least not since my initial purchase in February of 2025. Was just sent a whole "new" vacuum, my 3rd, on June 13th, took it out the box on June 14th and charged overnight only to have the battery die within the 1st 15 mins of use. Sent this trash back. Now I have 2 useless vacuums, taking up space.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, July 1, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Shark vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your Shark vacuum, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Vacuum
on July 18, 2025
Posted by: sheila
from California
Gender:Female
We love it. Easy to use. It's very powerful. We really love that it picks up dirt both going forward and in reverse. That's a huge plus for us. Waiting to buy a second battery pack. I'm also planning to buy the corded Shark Power detect vacuum to replace our old corded vacuum.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
4
So far so good
on July 23, 2025
Posted by: Ria429
So far it's been a great vaccuum. But, I have only had it about 1 1/5 weeks. I have used it alot. I've been able to do my entire 1250sqft home in one charge. Im enjoying being able to get fully under my furniture without having to move it or bend down low. I'll see over the next year or two if the performance continues to be the same.
Written by a customer while visiting sharkninja.com