Customer reviews from sharkninja.com
Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.4
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
72
4 Stars
11
3 Stars
12
2 Stars
3
1 Star
3
73%of customers recommend this product.
(
24 out of
33)
Customer Reviews for Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
4
Works well for 2 Bedroom residence.
on March 25, 2025
Posted by: Robert5280
from Brighton, Co
Gender:Male
I like this vacuum pretty well. I feel it does a bit better on carpet than on hard flooring, where the PowerDetect drops down the RPM's and the suction appears to be a bit less than I had expected. The charge holds up fine for a modest 1,250 square foot residence, and the smaller head size combined with it being cordless allows me to get around the furniture and nooks & crannies easier.
The small optional power tool works well for cleaning the stairs.
The small optional power tool works well for cleaning the stairs.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
1
Waste of money
on March 31, 2025
Posted by: Usuallyasharkstan
from LA, California
Gender:Female
I don’t like this machine, and I regret purchasing it. It doesn’t vacuum hard floors, it won’t do rugs… it’s an expensive car cleaner, because the only mode that works is when it has the crevice tool on it. It can never decide what mode it wants to be in and is constantly switching sounds, while doing absolutely nothing. It literally only sucks up my low pile area rug or does nothing at all. It dumps out oddly and it gets EVERYWHERE, including all over you. The battery lasts about 22 minutes. I immediately am going back to my shark corded vacuum.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 8, 2025
Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should.
Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should.
Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cleaning vacuum
on April 20, 2025
Posted by: Zincinc1
from IL
Gender:Male
Excellent product and great cleaning vacuum for the money better than my Dyson
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Lasting run time but missing key features I love.
on April 20, 2025
Posted by: KO25
from Michigan
Gender:Female
I’ve had this for several months now. Our older Shark Duoclean finally needed to be replaced after 8plus years. I don’t like this one as much as our old one. Mainly because of two things: Our old one had little orange fringe on the bottom edge that would grab and pick up any crumbs that were up against the cupboard or wall. It also had a foot lever you could step on to release the beater bar head from the wand. This new vac has neither of these so it doesn’t get against the edge like I want it to, and it isn’t nearly as convenient to get the wand off. The battery does last quite a while, and the sensor feature that automatically switches from hard floor to carpet is nice.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 23, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with some of the features of your new Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with some of the features of your new Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
2
Not happy
on April 22, 2025
Posted by: Tmac
from Texas
Gender:Female
I bought this a few months ago and it definitely is not suitable for dog hair. And on carpets you really can only go in one direction, it’s very hard to push unless you find the right direction. I’m sure if you don’t have dogs it would be great
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, April 24, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having difficulty using your Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you're having difficulty using your Shark vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best vacuum I've ever had!
on April 23, 2025
Posted by: Mkozzie89
from Gibsonia, Pa
Gender:Female
I absolutely love my new Shark vacuum. My daughter even loves to use it to vacuum her room which is a miracle! I have 3 cats, 2 dogs, and 2 kids and this vacuum gets all the crumbs and hair! For the last 10 years all my vacuums have been Shark! I love to clean so I vacuum at least 3 times a day. I just love how I can use the vacuum to sweep my whole house and still have battery life left! One thing I don't like is how it empties. I am so used to the dump from the bottom and this one opens from the back of the canister but it's easy to empty. If my teenager likes to use this vacuum then it's one of the best out there! She likes to see how much dirt and hair she can collect!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
on April 23, 2025
Posted by: SLBM
I was super excited about my vacuum but I find it to be on the heavy side and the battery doesn’t last long.
Response from sharkninja.comBy SharkNinja, April 24, 2025
Hello,
Thank you for your review on your PowerDetect Cordless vacuum.
We’re disappointed to hear about your experience with the battery life and weight of the vacuum. We will certainly forward your feedback regarding the weight to the appropriate team for consideration on future products. When it comes to battery usage, you can get up to 70 minutes of runtime when using it on ECO mode. With this said, when in PowerDetect mode it will use more battery. If you require further assistance, don't hesitate to check out our self-help page at the link below.
https://support.sharkclean.com/hc/en-us/articles/15760778899740-IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide
Kind regards,
Shark Clean
Thank you for your review on your PowerDetect Cordless vacuum.
We’re disappointed to hear about your experience with the battery life and weight of the vacuum. We will certainly forward your feedback regarding the weight to the appropriate team for consideration on future products. When it comes to battery usage, you can get up to 70 minutes of runtime when using it on ECO mode. With this said, when in PowerDetect mode it will use more battery. If you require further assistance, don't hesitate to check out our self-help page at the link below.
https://support.sharkclean.com/hc/en-us/articles/15760778899740-IP1000-Series-Shark-POWERDETECT-Cordless-Vacuum-Troubleshooting-Guide
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
Wanted to love it but.....
on April 27, 2025
Posted by: RMARVEL
from Flor
Gender:Female
I've had this a few months now and I'm really regretting not returning it. Shark has always been my go to for vacuums but this one I'm just not happy with. Having 2 mastiffs, children and a bird I really need a good vacuum. I don't like the way it goes on low suction on hard floors because it's not enough. The empty bin gets stinky, even with the odor "neutralizer ". Just very unhappy customer
Response from sharkninja.comBy SharkNinja, April 29, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re not happy with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re not happy with your Shark. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into
this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com