Customer reviews from sharkninja.com
Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Average customer rating
4.3
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
82
4 Stars
14
3 Stars
13
2 Stars
7
1 Star
6
75%of customers recommend this product.
(
33 out of
44)
Customer Reviews for Shark - Cordless PowerDetect Stick Vacuum with Powerful Suction and HEPA Filtration - Dark Gray
Customer Rating
5
Amazing
on December 13, 2024
Posted by: Dani5279
from New Hampshire
Gender:Female
I absolutely love this! I clean 2-3 homes a day. I have always used Shark vacuums and this is by far the best
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Top of the line Vacuum. No More Bending!!
on December 13, 2024
Posted by: MommaBear
from Staten Island, New York
Gender:Female
So light weight and the power surge when it detects is instantaneous.
Written by a customer while visiting sharkninja.com
Customer Rating
2
Doesn't work on area rugs
on December 15, 2024
Posted by: Mtrodes
from Virginia
Gender:Male
Disappointed. I am considering returning. Works well everywhere except on our large area rugs. It is impossible to use carpet mode on them. This is our second Shark cordless vacuum. We had no issues whatsoever with our other Shark. How is this an improved model with less functionality since the new model won't work on area rugs? Huge flaw!
Response from sharkninja.comBy SharkNinja, January 21, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect. We will absolutely share your feedback with the relevant teams. In the meantime, we recommend keeping this vacuum in PowerDetect mode, as it will detect the flooring it is cleaning. However, if it isn't working as intended, please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can assist you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect. We will absolutely share your feedback with the relevant teams. In the meantime, we recommend keeping this vacuum in PowerDetect mode, as it will detect the flooring it is cleaning. However, if it isn't working as intended, please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can assist you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
3
on December 16, 2024
Posted by: Phyllis B
I bought this a few weeks ago.. cleaning is good but the weight of it is difficult for me to maneuver.. otherwise I’d give this a 5 star.. how can I
Return this
Return this
Response from sharkninja.comBy SharkNinja, January 23, 2025
Hello,
Thank you for taking the time to leave a review.
We're truly sorry to hear that you want to return your PowerDetect due to the weight. We shared your feedback about the weight with the relevant teams for consideration on future products. In the meantime, please reach out to our team by phone at 1-855-427-5127, so we look into this for you.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're truly sorry to hear that you want to return your PowerDetect due to the weight. We shared your feedback about the weight with the relevant teams for consideration on future products. In the meantime, please reach out to our team by phone at 1-855-427-5127, so we look into this for you.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love my New Shark
on December 18, 2024
Posted by: Cat the mad Vacuum
from Los Angeles, CA
Gender:Female
This is my 2nd Shark vacuum. I am still using my first Shark vacuum. It is one you plug in. I wanted a cordless vacuum so I could vacuum my vinyl flooring and my carpeted bedrooms. I wanted something quick and easy to use in between my big cleanings. So far, I'm very impressed with this vacuum. The charge seems to last the amount of time I'm using it. It picks up dust and dirt extremely well. Handles very well in the corners and edges. I haven't experienced a clog or anything yet, so I'm not familiar with dealing with that. I haven't cleaned any filters or anything else either or dealt with anything wrapping around the rollers. Over all I'm very happy with my choice. I'll always get a Shark. If I had to say anything negative about the vacuum it would be that I wish it stood upright on its own. The other thing would be that they could include the instruction booklet with the unit. I had to go online and print it out to have for future reference. (It does include a quick start guide which doesn't say much)
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Product!
on December 18, 2024
Posted by: Bigbrian58
from Lafayette, CA
Gender:Male
I reviewed several vacuums and it came down to the Shark and Dyson products. Although I did not actually try out either of them, I did read countless reviews and watched several video demonstrations and even a head-to-head comparison video.
I decided to go with the Shark. The main reason was the price. I felt that after all I had read and seen, the differences between the two were minimal. But the difference between the prices definitely was not.
I purchased the Shark PowerDetect model. It is an outstanding vacuum. It is the first cordless vacuum I’ve ever used and what a difference! I truly enjoy vacuuming my floors. No kidding! It’s just so easy to grab the lightweight but powerful vacuum that’s standing up in my pantry, turning it on and starting in!
I love how it automatically adjusts for hardwood, rugs, and carpet. It does everything that it is advertised to do.
But really, it is the light weight and the cordless aspects of this vacuum that I appreciate the most. It is just so easy to use.
I’ve had it for about a month now and could not be happier.
Five stars!
I decided to go with the Shark. The main reason was the price. I felt that after all I had read and seen, the differences between the two were minimal. But the difference between the prices definitely was not.
I purchased the Shark PowerDetect model. It is an outstanding vacuum. It is the first cordless vacuum I’ve ever used and what a difference! I truly enjoy vacuuming my floors. No kidding! It’s just so easy to grab the lightweight but powerful vacuum that’s standing up in my pantry, turning it on and starting in!
I love how it automatically adjusts for hardwood, rugs, and carpet. It does everything that it is advertised to do.
But really, it is the light weight and the cordless aspects of this vacuum that I appreciate the most. It is just so easy to use.
I’ve had it for about a month now and could not be happier.
Five stars!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Hate this shark vacuum cleaner.
on December 22, 2024
Posted by: Bad shark
from Silver Creek NY
Gender:Female
I got this shark a few months back in replacement of my shark. Ion, because I had a VIP warranty. I do not like this vacuum cleaner at all. I don't like the fact that the head is so small. I don't like the emptying container. I feel as though the design of it, it's horrible and the fact that I have to reach my hand inside to clean the little cone I just oh my god, I just simply hate this vacuum cleaner, the whole design of that is bad. I've been using shark vacuum cleaners for many years, and I just think that the whole design and concept of this vacuum cleaner, it's not good. I miss my shark jewel ion vacuum cleaner badly.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, January 27, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Stick vacuum. We will absolutely share your feedback with the relevant teams for consideration on future
products. If you need any help with your vacuum, please don't hesitate to reach back out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Stick vacuum. We will absolutely share your feedback with the relevant teams for consideration on future
products. If you need any help with your vacuum, please don't hesitate to reach back out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great Features
on December 24, 2024
Posted by: Jazz
from Hamburg NJ
Gender:Female
It's amazing!! Light weight and powerful. I love how it senses what type of floor and how much suction is needed. Best vacuum I've ever owned.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com