Customer reviews from Velotric
Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Average customer rating
4.6 out of 5
4.6
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
810
4 Stars
181
3 Stars
42
2 Stars
16
1 Star
29
96%of customers recommend this product. 
(
991 out of 1,036
)
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Customer Reviews for Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Customer Rating
3 out of 5
3
It works
on August 2, 2022
Posted by: Brian S.
from US, United States
It is what it is for the price. The first impression is good because it is pretty. After having it a while and using it every day it has become mediocre. The controls are herky-jerky, and the components loosened up pretty quickly to the point it doesn't feel safe. The gooseneck rattles and is loose and cannot be tightened effectively. The effective range is under half what was advertised. The display is basically useless, no data port so one can't unlock the real potential of the bike so it is what it is.
Written by a customer while visiting Velotric
Customer Rating
5 out of 5
5
Heavy rider
on August 2, 2022
Posted by: Dale
from US
I went to the doctor last week and weighted in 402 pounds. That limits the bikes I can ride. You say yours has a payload of 440 pounds. How about sending me a bike to evaluate and I'll tell you the truth about riding as a heavy rider.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
3 out of 5
3
Solid
on August 2, 2022
Posted by: Ken
from US, United States
In general, the bikes are OK (bought two for the family). The comments and the site speak to the good features. So I will just mention my cons:1) minor: no usb port to charge a auxiliary device.2) minor: the assembly instructions are worse than a Swedish furniture company.3) major: pedal assist is not an assist, it's a motor activation switch. Pedaling actives the motor to quickly jump to and maintain whatever speed 1,2,or 3 is preset for. Your pedaling means nothing other than turning on the motor. Even at max mph at only level 1, pedaling feels like you need to switch into a non-existent higher gear, pedaling air. I want a pedal assist, meaning somewhere in some variation of me putting 50%of the effort and the motor doing the rest--to get some iota of caloric burn out of it. What I get instead is about 95% motor, 5% human effort until meeting whatever mph threshold for that setting is (1,2 or 3, equating roughly 8, 14, 20 mph respectively ), then 100% my effort past that threshold.
Written by a customer while visiting Velotric
Customer Rating
3 out of 5
3
Intimidating bike...LOTS of power!
on August 3, 2022
Posted by: Cynthia E.
from US, United States
It’s a beautiful bike but I fear it is too muscular for me. My friends who have ridden it say it really kicks forward even with Level One assist. I’ll get my courage up, but I think I wish I had gotten a smaller, folding bike.
Written by a customer while visiting Velotric
Customer Rating
3 out of 5
3
Battery seems weak
on August 3, 2022
Posted by: Bruce M.
from US, United States
Wife loves her bike , but her battery does not hold a charge very long.
Written by a customer while visiting Velotric
Customer Rating
5 out of 5
5
Love My New Ride
on August 3, 2022
Posted by: Jodi H.
from US, United States
Everything is Great! I love how long the battery lasts, especially if you only use assist when needed. I have 50 miles on my bike. It goes up regular road hills nicely! So much fun!
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5 out of 5
5
Velotric discover 1
on August 3, 2022
Posted by: Renee A.
from US
Great review. Thorough and informative and covered all the basis. I’m ready to buy but have to convince the hubby (who does all the research) . However, he was impressed by this review. Fingers crossed. 😀 thanks , Renee
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
4 out of 5
4
J Bryan
on August 4, 2022
Posted by: Jim
from US
I love my Ride1UP 500 series. If it was a choice I could make the Velotric discover-1 is a real competitor. All the things that come with it make it such. I’ve not ridden the discover but with an “all in the box “its great. I think you will get the ride1up 500 long before the Velotric but 2023 is around the corner.If you buy a better Ride1UP then her that one they have lots of choices like the Ride1UP 700. Maintain it and you will be happy you did.
I would recommend this to a friend!
Written by a customer while visiting Velotric
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