Customer reviews from Velotric
Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Average customer rating
4.6
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
810
4 Stars
181
3 Stars
42
2 Stars
16
1 Star
29
96%of customers recommend this product.
(
991 out of
1,036)
Customer Reviews for Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Customer Rating
5
High quality bike!
on August 23, 2023
Posted by: Ron F.
from US, United States
The bike came well packaged. It assembled quickly (less than 2 hours). Once I charged the battery, I took it out for a ride. I love the ease of acceleration. My knees aren't straining while pedaling, especially going uphill. Overall great experience!
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
4
Nice bike, seat uncomfortable
on August 24, 2023
Posted by: Larry S.
from US, United States
Was easy putting together. Arrived sooner then expected. Arrived box without damage and bike too. Bike is easy to mount because of the low step through. Checked all parts as suggested in manual everything good. Only few negatives for me: seat definitely has to go. Very uncomfortable. Wish company offered a suspension seat post specific to brand. Have not rode in years there is a definite learning curve with an e-bike. Nice bike.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Prompt Shipping of Replacement Part
on August 24, 2023
Posted by: Alexey S.
from US, United States
A replacement part and screw were promptly shipped to me.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Efficient and Timely Support
on August 24, 2023
Posted by: Elaine H.
from US
Thanks so much for the support! My concerns were handled in a timely manner and efficiently.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
4
Video-Based Part Replacement
on August 24, 2023
Posted by: Damaris L.
from US, United States
After providing a video of the issue, they send me the needed part for the replacement. I'm very satisfied with the service.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Read Before Buying
on August 26, 2023
Posted by: Susan
from US
This ebike is a monster! The best one ive used so far. I would highly recommend this and also, if you use code "REF60757", you should get a good discount! Makes it even more worth it. Overall a brilliant ebike for all kinds of riding.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Loved the Service
on August 27, 2023
Posted by: Eric K.
from US, United States
Loved the service. Every person I spoke with was extremely helpful.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
4
Excellent Support
on August 28, 2023
Posted by: Bryanmeinders
from US, United States
support has been excellent. only thing that could make it better is if shipping was faster
I would recommend this to a friend!
Written by a customer while visiting Velotric