Customer reviews from Velotric
Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Average customer rating
4.6 out of 5
4.6
(1,078 Reviews)
Open Ratings Snapshot
Rating breakdown 1,078 reviews
5 Stars
810
4 Stars
181
3 Stars
42
2 Stars
16
1 Star
29
96%of customers recommend this product. 
(
991 out of 1,036
)
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Customer Reviews for Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Customer Rating
4 out of 5
4
Velotric Discover 1 Ebike
on September 27, 2022
Posted by: Sheri J.
from US, United States
Nice bike! Packaged super well! Brakes still need adjustment after 5 times.. but hoping that’ll straighten out soon. Rides comfortable too.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
4 out of 5
4
Nice eBike once kinks worked out
on September 27, 2022
Posted by: Allison M.
from US, United States
The Discover is a really nice eBike! The motor has ample power and the battery capacity seems good (I've only scratched the surface so far). Good disk brakes once you get them adjusted (see below). There were a few issues after the box arrived. First, the handlebar stem came assembled backwards on the front fork; this was clearly a mistake, which became apparent when I noticed that the cables weren't run as depicted in the instructions. The disk brakes on the front do require adjustment/alignment as described in the instructions; they'll squeal if misaligned. I think this may be the cause of some of the brake noise complaints in other reviews.Most seriously, my rear rim was bent when I received the bike. It isn't super serious, but it's definitely noticeable when you ride the bike. I've tried trueing it with the spokes myself, but it's bad enough that I am going to have it corrected at a bike shop. This is a nice bike that I'll have for a long time, and I want it to ride well.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5 out of 5
5
Happiness is my new Velotic bikw!!
on September 28, 2022
Posted by: Gary C.
from US, United States
Excellent bike! Good value! Love the extras (lights,fenders,toolkit,rear rack, & lock)!
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
1 out of 5
1
I’m not even putting my
on September 30, 2022
Posted by: Anonymous
from US, United States
I’m not even putting my wife’s together until mine arrives. It’s ridiculous that it has taken this long, and not even. Peep about when it will arrive
No, I would not recommend this to a friend.
Written by a customer while visiting Velotric
Customer Rating
5 out of 5
5
I am very happy with
on October 1, 2022
Posted by: David Z.
from US, United States
I am very happy with my new bike, especially with the step thru verses the step over which my other bike was.I am much more comfortable and confident riding. The seat is very comfortable and I like the brake system to. I love my bike and enjoy riding everyday. I am 68 and will be recommending it to all my (older and wiser) peer group ha ha.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5 out of 5
5
We are Village Bike Rental
on October 1, 2022
Posted by: Tor G.
from US, United States
We are Village Bike Rental in The Villages Florida. After a demo of The Discover 1, we bought them for our entire rental fleet! Could I say more? Sure, but I have to get back to work!
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
3 out of 5
3
Very disappointed
on October 2, 2022
Posted by: Sandra
from US, United States
Received my bike a few days ago and initially loved it after a quick ride around town. We did a lot of research before purchasing and it seemed it would work well for what I needed. We live in Vermont and this bike dies on the hills. Have tried different combinations of gears and pedal assist plus throttle only with same result. It comes to a complete stop. Not sure if I have a faulty bike or just underpowered in general.
Written by a customer while visiting Velotric
Customer Rating
4 out of 5
4
Great bike, very good value.
on October 2, 2022
Posted by: Peter A.
from US, United States
Great bike all around, my only suggestion would be to have a lower assist level on the bottom end.
I would recommend this to a friend!
Written by a customer while visiting Velotric
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