Customer reviews from Velotric
Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Average customer rating
4.6
(1,078 Reviews)
Rating breakdown 1,078 reviews
5 Stars
810
4 Stars
181
3 Stars
42
2 Stars
16
1 Star
29
96%of customers recommend this product.
(
991 out of
1,036)
Customer Reviews for Velotric - Discover 1 Plus Step-Through Commuter Ebike with 65 miles Max Range and 28 MPH Max Speed UL Certified - Mango
Customer Rating
4
Timely Responses
on February 12, 2024
Posted by: bobby t.
from US, United States
The responses were timely, excellent. Just do not understand why a picture is needed if you are not going to treat it under the warranty. Anyway, thank-you for your help...
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Super fast. . .
on February 16, 2024
Posted by: Alex
from US
SWEET! Rolls fast. Use full throttle and pedal. Cruise at 15 mph. Jam at 20 mph. Pedal hard until maximum then roll. Repeat.Buy it before the price goes up. People say WOW! How much?
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Great from Start
on February 18, 2024
Posted by: Rdkbirddog
from US, United States
Everything from Velotric has been great from the beginning. We have had limited time to ride them so far but have loved them so much. Spring will be alot of biking
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Professional and Caring Support
on February 19, 2024
Posted by: rs1228
from US, United States
Support is very professional and really cared about my concerns.Thanks for everything! I just installed the new controller today and my bike is running great again.Overall, a great experience with support who really cares about Velotric's customers.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Exceptional Help
on February 21, 2024
Posted by: Alan I.
from US, United States
Support did an exceptional job in helping me fix my Discover 1 bike. Not only did he take time verbally, but his texts were very detailed troubleshooting my problem. He will certainly be my go to guy if another problem should occur.
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
5
Excellent e-bike!
on February 22, 2024
Posted by: Shandra M.
from US, United States
I ordered two of the same model for my husband and adult son. They arrived very quickly, assembled easily and overshot our expectations. The bike is very sturdy, as our son has a larger, strong build. Everything works great and is very quiet. We couldn’t be more pleased!
I would recommend this to a friend!
Written by a customer while visiting Velotric
Customer Rating
2
Ok for the money if you get lucky on build quality
on February 25, 2024
Posted by: Joel F.
from US, United States
The brake and wheel were not compatible on delivery.
No, I would not recommend this to a friend.
Written by a customer while visiting Velotric
Customer Rating
5
Great build quality
on February 25, 2024
Posted by: Ken C.
from US, United States
I was pleasantly surprised how easily it rides and moves just under my own power, but really love the boost going up hills. Was not sure how the step through would work on my 292-pound frame and 6-foot five inches. I added the stem extender, and it worked great for me. Even got the Hollywood frame here and it handles and moves are bikes around great.
I would recommend this to a friend!
Written by a customer while visiting Velotric