Customer reviews from geappliances.com
GE Profile - 23.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Dual-Dispense Auto-Fill Pitcher & Door In Door - Stainless Steel
Average customer rating
4.7
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
50
4 Stars
5
3 Stars
3
2 Stars
2
1 Star
1
91%of customers recommend this product.
(
41 out of
45)
Customer Reviews for GE Profile - 23.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Dual-Dispense Auto-Fill Pitcher & Door In Door - Stainless Steel
Customer Rating
5
Very happy with this buy
on December 8, 2025
Posted by: GusFig
from CA
[This review was collected as part of a promotion.] The fridge is beautiful. A huge improvement from the two letter fridge we used to have. The door in door feature is a must. No need for the kids to open anything else. The space inside and the lighting makes it very easy to find what you are looking for and the way the shelving is makes the fridge feel even bigger. This was the perfect buy for our 8 person household, and it uses less electricity than similar sized fridges from other brands.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Upgrading is a good thing
on December 21, 2025
Posted by: Jim87564
from St. George, UT.
[This review was collected as part of a promotion.] We love this new refrigerator. Upgraded from a 20 year old GE side by side to the Profile with bottom freezer drawers. The configuration is spot on and the door within a door feature is surprisingly useful.
Downside, GE makes it impossible to claim their rebate.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Refrigerator
on January 13, 2026
Posted by: Refrigerator2
from Maryland
capacity and visibility are great. lots of room. water pitcher inside is a plus.
Response from geappliances.comBy Adrian, GE_Appliances, February 5, 2026
We are excited that you are loving your new refrigerator and its internal water dispenser. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your refrigerator for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
1
Issues from the start due to poor manufacturing
on March 11, 2026
Posted by: SarahS713
from Lexington, KY
Product arrived damaged. Freezer door had dings upon arrival. Left door was repaired once for it catching and there is still an issue. Soft close door feature was broken on arrival. These issues should not be present on a brand new refrigerator that costs as much as this one,
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, March 13, 2026
We want to help you with your refrigerator's door. We see that you are working with one of our agents, we recommend continuing work with us towards a resolution
Written by a customer while visiting geappliances.com
Customer Rating
2
Expensive and not practical
on April 11, 2026
Posted by: LCS NJ
from New jersey
Fitment of doors not worth the price of this equipment. Left door binds when trying to close and is damaging the seal. The right door has that peek-a-boo door which prevent the main door from opening. No owners manual included, only a website.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 14, 2026
We would like to assist you with this refrigerator. We recommend taking advantage of your manufacturer's warranty and scheduling service with our Bodewell technicians to get the refrigerator door issues properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm.
In order to be good stewards of the environment, we no longer print physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual and that the digital version will include the most up-to-date information. You can find your owner’s manual for this model here: https://products-salsify.geappliances.com/image/upload/s--otC_CtRp--/0ba6cb06771556ddecdf950bd3a46a1e15dd5499.pdf?_gl=1*3lqa2f*_ga*MTMzNjUwMjMxMy4xNzczNjg1NTY5*_ga_QEC75X7XEX*czE3NzYxODM1OTIkbzYkZzEkdDE3NzYxODU2MTUkajYwJGwwJGgyMDc1OTIxNzQ.*_fplc*JTJCdU9CN2tXT1k0ZmpFNGVMOGVNV0MyNkYwQXdXcnJ6MVJscFpkJTJGdVRvMkNMUHdNTWQlMkZCc09iRlMlMkJDUXJRMlhObGlvUzBWTEpUT0t6QktXOFZFSjdQVGpiTmNRV0lMcHY4STNqbGR3SnRBZUNmVyUyRjI1d25LYnAwdWd6eEF0QSUzRCUzRA..
In order to be good stewards of the environment, we no longer print physical copies of owner’s manuals. However, we maintain digital copies of all manuals on our website for your access at any time. Some benefits of this practice are that you’ll always know where to find the manual and that the digital version will include the most up-to-date information. You can find your owner’s manual for this model here: https://products-salsify.geappliances.com/image/upload/s--otC_CtRp--/0ba6cb06771556ddecdf950bd3a46a1e15dd5499.pdf?_gl=1*3lqa2f*_ga*MTMzNjUwMjMxMy4xNzczNjg1NTY5*_ga_QEC75X7XEX*czE3NzYxODM1OTIkbzYkZzEkdDE3NzYxODU2MTUkajYwJGwwJGgyMDc1OTIxNzQ.*_fplc*JTJCdU9CN2tXT1k0ZmpFNGVMOGVNV0MyNkYwQXdXcnJ6MVJscFpkJTJGdVRvMkNMUHdNTWQlMkZCc09iRlMlMkJDUXJRMlhObGlvUzBWTEpUT0t6QktXOFZFSjdQVGpiTmNRV0lMcHY4STNqbGR3SnRBZUNmVyUyRjI1d25LYnAwdWd6eEF0QSUzRCUzRA..
Written by a customer while visiting geappliances.com