Customer reviews from geappliances.com
GE Profile - 23.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Dual-Dispense Auto-Fill Pitcher & Door In Door - Stainless Steel
Average customer rating
4.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
50
4 Stars
5
3 Stars
3
2 Stars
1
1 Star
0
95%of customers recommend this product.
(
41 out of
43)
Customer Reviews for GE Profile - 23.3 Cu. Ft. 4-Door French Door Counter-Depth Smart Refrigerator with Dual-Dispense Auto-Fill Pitcher & Door In Door - Stainless Steel
Customer Rating
5
So happy I bought this refrigerator!!
on November 10, 2025
Posted by: SeattleGal
from Everett, WA
[This review was collected as part of a promotion.] I replaced a 24-year-old Kitchen Aid side by side frig. That frig was still working but a little noisy and I wanted upgraded features, french door layout & better energy savings. I was looking at a similar Cafe version, but this frig was the same except for some of the colors and less pricey. The auto-fill pitcher is used multiple times a day. The middle "beverage" drawer of V-8, beer & white wines is organized and works great. Love the door in door access to must haves. I did buy multiple organizer bins for both frig shelves and freezer drawer. Warranty and made in USA are a plus. So happy I upgraded to this quiet beauty! Plus, the Labor Day savings was a great savings. Service install was fantastic!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Huge Disappointment
on November 15, 2025
Posted by: Passport441
from Maryland
[This review was collected as part of a promotion.] Not same quality as I am used too from GE - falling apart after one month
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Julia, GE Appliances, November 17, 2025
We're sorry to hear you're having an issue with your freezer drawer handle, and we'd like to help. You can find instructions for installing the unit's handles on page 26 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--X7z7TTkV--/602e24aa3d1537421fc4737a285ea9888b3dedec.pdf) in the "Refrigerator and Freezer Handle Installation: section. If that information does not help, please reach out to our Bodewell service team to schedule an in-warranty service appointment. You can call to schedule at 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) or you can schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident one of our skilled technicians will be able to assist you further.
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT
on November 17, 2025
Posted by: AJD59
from CHICAGO IL
[This review was collected as part of a promotion.] Perfect purchase for our new kitchen , looks very highend . Works great , easy function controls, up and running in 5 minutes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
LOVE IT
on November 24, 2025
Posted by: KATHYDD
from RED FEATHER LAKES, CO
[This review was collected as part of a promotion.] WE LOVE OUR NEW REFRIGERATOR/FREEZER. IT FITS BEAUTIFUL WITH OUR NEW KITCHEN & IS SO CONVENIENT TO USE, HOLDS EVERYTHING WE NEED, QUIET & EASY TO CLEAN. THE DRAWER IN THE MIDDLE IS SO NICE TO HAVE FOR BOTH REFRIGERATOR & FREEZER
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great refrigerator
on November 27, 2025
Posted by: DavidE144
[This review was collected as part of a promotion.] Very quiet, lots of well designed storage. Makes lots of ice
Written by a customer while visiting geappliances.com
Customer Rating
5
organization
on November 29, 2025
Posted by: DanSRezin63
from Rockford Il
[This review was collected as part of a promotion.] I love the organization ideas of this refrigerator, so easy to see everything.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very cool !
on November 30, 2025
Posted by: JefferyJ
[This review was collected as part of a promotion.] Features are what I wanted. Decided to go with the in door water pitcher vs in door ice/water and that was the right call for me.
The only annoying things are 1) The handles on the vegetable keeper are at the bottom and I keep reaching for them on the top and 2) when you want to get ice you open the freezer then you have to reach in and pull out the drawer with the ice maker instead of opening the freezer and the ice maker drawer opening with it. Neither is a big deal.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointing Quality
on December 1, 2025
Posted by: Ktjanus
from Tucson, AZ
[This review was collected as part of a promotion.] The style and layout of this refrigerator are nice. However, it is the second one we've owned and have had the same problems both times. It is VERY loud when it is running. The ball bearings in the flex drawer were bad, and in the latest one, the left door doesn't close properly. We have had great success with all other GE Profile appliances we've owned throughout the years, other than this refrigerator. Would not recommend this product.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, December 5, 2025
We would like to help and provide some information about the sounds that you are hearing from your refrigerator. We do have an article titled "Refrigerator - Normal Sounds and Noises Made" on our website that we will link below for you to review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Regarding the doors not closing properly. Please review the troubleshooting article from our website titled "Refrigerator - Door Will Not Close" at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947.
If you still need assistance with the ball bearing on your unit or if you find you are still having issues after troubleshooting please reach out to our Bodewell service team at the phone number and link below so they can come inspect your unit.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901
Regarding the doors not closing properly. Please review the troubleshooting article from our website titled "Refrigerator - Door Will Not Close" at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947.
If you still need assistance with the ball bearing on your unit or if you find you are still having issues after troubleshooting please reach out to our Bodewell service team at the phone number and link below so they can come inspect your unit.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com