Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black Stainless Steel
Average customer rating
4.5
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
163
4 Stars
43
3 Stars
6
2 Stars
5
1 Star
10
88%of customers recommend this product.
(
115 out of
130)
Customer Reviews for KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black Stainless Steel
Customer Rating
1
Leaked
on August 18, 2025
Posted by: Skipdaddie
[This review was collected as part of a promotion.] The dishwasher leaked upon first start-up. The leak was along the left side and not from any of the fittings my plumber connect to. I have a replacement on the way.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 20, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 770064
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Disappointed
on August 21, 2025
Posted by: RK53
from Madison Township PA
[This review was collected as part of a promotion.] Purchased and has not worked properly since installation 3 weeks ago. Waiting on parts for the service person to repair. Not very pleased with dishwasher at this time.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, August 22, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 775124
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher!
on September 11, 2025
Posted by: Carol Marol
from Chicago, Illinois
[This review was collected as part of a promotion.] I am very happy with this dishwasher. It is very quiet and dries well, which was a priority to me. I love the adjustable rack and the top shelf for utensils too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quality build unit that should last for many years
on September 21, 2025
Posted by: Prof. Steve
from Southern Illinois
[This review was collected as part of a promotion.] So far so good. Unit is super quiet and the overall build quality for all parts and components seems very robust. I've been a product designer for over 50 years, and my knowledge of materials and processes allow me to make those statements with a high degree confidence. Design Prof. Emeritus, Steve B.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Very quiet dishwasher
on October 24, 2025
Posted by: Art165
[This review was collected as part of a promotion.] I purchased this dishwasher 30 days ago. The only issue that I am experiencing is when I open the door to unload the dishes. Water drips on the floor from the top part of the door.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Life changing!!!
on September 20, 2024
Posted by: lisam1227
[This review was collected as part of a promotion.] We are a family of 5 and I am used to running my dishwasher daily. The 3rd rack on this dishwasher opens up SO much more room! The 3rd rack is perfect for sippy cup lids, kids bowls, spatulas and even a 13x9 Pyrex baking dish!! I am always short on space with my old dishwasher for these types of items. The Express wash is just over 1 hour and does a fabulous job. I haven't had a dirty dish come out of it yet (I don't ever prewash). The dishwasher is so quiet, it's hard to tell when it is running unless you are in the kitchen, very near it. The dishwasher racks glide effortlessly.
I can confidently say I won't need to run the dishwasher everyday anymore!
My only 2 complaints that I could think of are the silverware caddy and lack of a countdown timer. My old dishwasher had a flap to close down for tiny items in the silverware caddy. This one has a plastic slider piece for each side. I don't like having to store it and put it on when I need it. It's also difficult to load silverware if I keep it on all the time. I liked the flap where I could partially or fully close tiny items into the caddy. Lastly, the dishwasher indicates what part of the wash cycle it is on, but it does not say exactly how long is left in the cycle. My old dishwasher would show exactly how many minutes were left in the cycle. I will really miss that feature.
Despite my 2 complaints, they are nothing in comparison to how amazing this dishwasher is. I was worried a 3rd rack would make the 1st and 2nd rack very short but I hardly notice a difference. I cannot say enough wonderful things about having a 3rd rack. This is a phenomenal product and I would highly recommend it!!
I can confidently say I won't need to run the dishwasher everyday anymore!
My only 2 complaints that I could think of are the silverware caddy and lack of a countdown timer. My old dishwasher had a flap to close down for tiny items in the silverware caddy. This one has a plastic slider piece for each side. I don't like having to store it and put it on when I need it. It's also difficult to load silverware if I keep it on all the time. I liked the flap where I could partially or fully close tiny items into the caddy. Lastly, the dishwasher indicates what part of the wash cycle it is on, but it does not say exactly how long is left in the cycle. My old dishwasher would show exactly how many minutes were left in the cycle. I will really miss that feature.
Despite my 2 complaints, they are nothing in comparison to how amazing this dishwasher is. I was worried a 3rd rack would make the 1st and 2nd rack very short but I hardly notice a difference. I cannot say enough wonderful things about having a 3rd rack. This is a phenomenal product and I would highly recommend it!!
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and works perfectly!!!
on September 25, 2024
Posted by: audreywhoa
[This review was collected as part of a promotion.] This dishwasher replaced my dishwasher from the early 2000s. It is BEAUTIFUL. It is quiet, cleans the dishes well, and dries them well. I love the three tiered system (one specifically for utensils, one for cups, and then one for larger items). Highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Love the design
on September 25, 2024
Posted by: jasmino6
[This review was collected as part of a promotion.] Love this dishwasher left my plates spotless. It’s less noisy than my older dishwasher. It has a nice third rack for smaller dishes and utensils. It seems to have a way better energy efficiency since my old one was over 10 years old.
Written by a customer while visiting influenster.com