Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black stainless steel
Average customer rating
4.5
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
144
4 Stars
39
3 Stars
5
2 Stars
5
1 Star
10
88%of customers recommend this product.
(
95 out of
108)
Customer Reviews for KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black stainless steel
Customer Rating
4
Great Dishwasher with Room for Improvement
on September 6, 2025
Posted by: Victor James
from Prosper, Texas
[This review was collected as part of a promotion.] We love our new dishwasher, especially the front handle, which is perfect for hanging towels. The third rack is a fantastic addition, providing extra space we’re still getting used to. Occasionally, we forget to unload items from it after a cycle, but it’s a great feature overall.
That said, a few improvements could make this dishwasher even better. First, I’d prefer a grinder over a filter for easier maintenance. Second, the control panel is overly sensitive—opening or closing the door often leads to accidentally pressing the programming buttons, which is frustrating. Lastly, starting a cycle isn’t always intuitive. Sometimes, we press the start button, but it beeps as if there’s an error. We have to open the door, press start again, and then close it to get it running. Despite these minor issues, it’s a solid dishwasher.
That said, a few improvements could make this dishwasher even better. First, I’d prefer a grinder over a filter for easier maintenance. Second, the control panel is overly sensitive—opening or closing the door often leads to accidentally pressing the programming buttons, which is frustrating. Lastly, starting a cycle isn’t always intuitive. Sometimes, we press the start button, but it beeps as if there’s an error. We have to open the door, press start again, and then close it to get it running. Despite these minor issues, it’s a solid dishwasher.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quite
on September 8, 2025
Posted by: Mommow
[This review was collected as part of a promotion.] We got it a month ago and have been pleased with it. The only difficulty I’m having is figuring out how to load it more efficiently
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Dishwasher!
on September 11, 2025
Posted by: Carol Marol
from Chicago, Illinois
[This review was collected as part of a promotion.] I am very happy with this dishwasher. It is very quiet and dries well, which was a priority to me. I love the adjustable rack and the top shelf for utensils too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Nothing fancy
on September 13, 2025
Posted by: H and B
from Cape May County, NJ
[This review was collected as part of a promotion.] Does the job....a bit on the noisy side.......we do love the third rack.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Not great
on September 16, 2025
Posted by: timmy21
[This review was collected as part of a promotion.] This dishwasher takes forever and doesn't get the dishes clean or dry. My 18 yrs old dishwasher worked way better.
Response from kitchenaid.comBy KitchenAid Team, September 17, 2025
We regret to hear that your Dishwasher is not living up to your standards. We apologize for the concerns that you are experiencing with your Dishwasher. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Dishwasher model/serial number, and reference Case #799120. We're looking forward to hearing from you.
Marie Q
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice features
on September 17, 2025
Posted by: RMSM
from Missouri
[This review was collected as part of a promotion.] Bought this about a month ago and so far I've been happy with it. It's very quiet and cleans the dishes really well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great features, doesn’t come with all you need
on September 19, 2025
Posted by: Aschultz5710
from Commerce, MI
[This review was collected as part of a promotion.] I’m happy with my purchase, the 3 racks are a game changer in this family of 8(!), but all the parts do not come with it, and more clearly labeling that would have been helpful and helped us install it properly more immediately than several trips to the hardware store.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
great features
on September 19, 2025
Posted by: Anonymous
from Columbia, MO
[This review was collected as part of a promotion.] we love the look of the dishwasher, it's very quiet. We love the adjustable height racks and the small rack at the top for delicate or flat things. Our only complaint is that the dishwasher is still wet when we open it and some of the dishes are as well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com