Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black stainless steel
Average customer rating
4.5
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
144
4 Stars
39
3 Stars
5
2 Stars
5
1 Star
10
88%of customers recommend this product.
(
95 out of
108)
Customer Reviews for KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black stainless steel
Customer Rating
5
Great features
on August 31, 2025
Posted by: Amos1947
[This review was collected as part of a promotion.] We bought this dishwasher recently and really happy with it. It does everything we expected it to do. Thank you KitchenAid.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Like the features.
on August 31, 2025
Posted by: Rav 4
[This review was collected as part of a promotion.] Works good as expected. Very quite can hardly hear it running!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
it work great
on September 1, 2025
Posted by: talwinder
[This review was collected as part of a promotion.] i am happy with the purchase .it work great and quality of the product is top notch .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Clean & dry every time
on September 2, 2025
Posted by: Mark Appliances
from Novi, Michigan
[This review was collected as part of a promotion.] This dishwasher offers many cycles and options for cleaning dishes. If you're interested in fast, economical or tough, there's a cycle for you. Clean and dry every time. This dishwasher is also very quiet.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Easy to use and love the different wash options.
on September 2, 2025
Posted by: Lynn Weeks
from Albuquerque, New Mexico
[This review was collected as part of a promotion.] I had a similar model in my last home so when I needed to replace the one in our new home I wanted a Kitchen Aid. I’ve had good luck in the past.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Washes but doesn't dry
on September 3, 2025
Posted by: Larry42
from Oregon
[This review was collected as part of a promotion.] I purchased this dishwasher about 9 months ago. While it performs as expected to wash dishes, the drying function has not worked from the beginning. We've tried loading fewer dishes and adding rinse aid to no avail. After some research, I discovered that this is a known issue to the company. I would not recommend this dishwasher because of the low functionality. Furthermore, I would advise against the brand because it is extremely difficult and convoluted to file a warranty claim.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 3, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.kitchenaid.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information, Dishwasher model/serial number, and reference Case # 790561
We look forward to speaking with you.
Christy T
We look forward to speaking with you.
Christy T
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Solid Quality and Performance
on September 3, 2025
Posted by: MCWest
from Washington State
[This review was collected as part of a promotion.] We originally purchased another major brand, but it turned out to be a disappointment, so we returned the other brand and purchased the KitchenAid. The KitchenAid is amazing. It cleans and dries dishes better than any dishwasher we have ever owned. The silverware rack is three times the size that the other dishwasher had.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
An impressive performing unit.
on September 5, 2025
Posted by: ElmerFudd
from Virginia
[This review was collected as part of a promotion.] Amazing dishwasher. Cleans and dries incredibly well, with the best third rack compared to any other manufacturer. The heavy-duty components and racks are a major plus. The interior light is also super convenient for nighttime use. It was worth buying top of the line.
The only downside is the plastic support base—most manufacturers have switched to plastic to cut costs, but I’d love to see a full metal base. That said, all the visible parts are high-quality stainless steel.
I hope this dishwasher lasts long and isn't engineered for obsolescence like many appliances these days. It's frustrating that many manufacturers are cutting corners when appliances could easily last 25 years if they were built with longevity in mind. It sure would be environmentally friendly and a great selling point too
I hope this dishwasher lasts long and isn't engineered for obsolescence like many appliances these days. It's frustrating that many manufacturers are cutting corners when appliances could easily last 25 years if they were built with longevity in mind. It sure would be environmentally friendly and a great selling point too
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com