Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black stainless steel
Average customer rating
4.5
(144 Reviews)
Rating breakdown 144 reviews
5 Stars
103
4 Stars
29
3 Stars
3
2 Stars
2
1 Star
7
87%of customers recommend this product.
(
58 out of
67)
Customer Reviews for KitchenAid - 24" Top Control Built-in Stainless Steel Tub Dishwasher with 3rd Rack, 40+ Total Wash Jets, 41 dBA - Black stainless steel
Customer Rating
5
Great purchase.
on April 13, 2025
Posted by: Randy & Joni
[This review was collected as part of a promotion.] We really like it. It is extremely quiet and washes the dishes very well. The third rack is deeper than we expected and is very useful.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Register on line - do not call to register
on April 22, 2025
Posted by: JMJB
[This review was collected as part of a promotion.] I bought this a little over a month ago and so far so good. It is noisier than the KitchenAid it replaced. I’m concerned about the longevity of this unit. My last one was 11 when replaced but when I registered this one on the phone (on line process did not work), I was told that the average life span of this model was 3 1/2 years. I was told they don’t build them like they used to. I got irate with the representative saying I never would have bought it had I known that. Turned out that they were more interested in selling an extended warranty than registering the product. I ended the call by telling them i would never buy another Kitchen Aid product again
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Social Team, Consumer Care Team, April 22, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 711692.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Best dishwasher for the money.
on May 27, 2025
Posted by: MDGOP
from Bradenton, FL
[This review was collected as part of a promotion.] I am extremely happy with this dishwasher. It is a perfect mix of features and probably the best bang for your buck out there. For a reasable price you get a stainless tub, as well as optionns like heated drying and sani rinse. It does an EXCELLENT job of cleaning the dishes, and is quite while doing so. Finally, the interior space is laid out well, with the ability to load it up with a large amount of items.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
very quiet
on June 1, 2025
Posted by: second Kitchen Aid
from Ga
[This review was collected as part of a promotion.] This is our second Kitchen Aid , the new model is much quieter
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet dishwasher
on June 3, 2025
Posted by: Madglyn
from Oregon
[This review was collected as part of a promotion.] I am pleasantly surprised at how quiet this dishwasher is. You can still hear it. Our kitchen and living room where the tv is located is in the same open room. I have had this dishwasher several loads now and I am still trying to get used to how to get my dishes to fit. I can get more glasses and mugs in it than my old one but I can't get all my silverware in the holder and less cereal / salad bowls. There are small holes for who knows what in the silverware tray in the bottom rack, then larger holes that my spoons and forks can fit in. Seems like a waste. I know that since I have the 3rd row machine that I can put stuff up there but why put small holes in the rack? I don't nest my silverware and it is a pain to try to put a utensil in the hole and it not fit. There is nothing to let you know that it is smaller or larger so you have to try all the holes. The dishes are clean mostly. We are trying to stop the prewashing step so that might be effecting the outcome.
The slider on the door to put the soap in is hard to stay closed. I have broken a couple of fingernails trying to get it to close or stay closed. Most of my dishes are the older corelle dishes from probably the 1980's and they just don't fit well.
The buttons on the top are super sensitive. I was drinking a glass of water and a drop of water dripped on the display and it turned on. Doesn't seem to remember the last used cycle, so I have to punch a bunch of buttons to get the type of clean I want.
The slider on the door to put the soap in is hard to stay closed. I have broken a couple of fingernails trying to get it to close or stay closed. Most of my dishes are the older corelle dishes from probably the 1980's and they just don't fit well.
The buttons on the top are super sensitive. I was drinking a glass of water and a drop of water dripped on the display and it turned on. Doesn't seem to remember the last used cycle, so I have to punch a bunch of buttons to get the type of clean I want.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Good value for the price. Crazy quiet!
on July 6, 2025
Posted by: JimB14
from Lockport, NY
[This review was collected as part of a promotion.] Easy install. Super quiet. Dishes coming out clean and dryer than our last dishwasher. Definitely not a low-cost dishwasher but the value is there based on its performance. We like the 3rd rack which gives us more washing space too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Life changing!!!
on September 20, 2024
Posted by: lisam1227
[This review was collected as part of a promotion.] We are a family of 5 and I am used to running my dishwasher daily. The 3rd rack on this dishwasher opens up SO much more room! The 3rd rack is perfect for sippy cup lids, kids bowls, spatulas and even a 13x9 Pyrex baking dish!! I am always short on space with my old dishwasher for these types of items. The Express wash is just over 1 hour and does a fabulous job. I haven't had a dirty dish come out of it yet (I don't ever prewash). The dishwasher is so quiet, it's hard to tell when it is running unless you are in the kitchen, very near it. The dishwasher racks glide effortlessly.
I can confidently say I won't need to run the dishwasher everyday anymore!
My only 2 complaints that I could think of are the silverware caddy and lack of a countdown timer. My old dishwasher had a flap to close down for tiny items in the silverware caddy. This one has a plastic slider piece for each side. I don't like having to store it and put it on when I need it. It's also difficult to load silverware if I keep it on all the time. I liked the flap where I could partially or fully close tiny items into the caddy. Lastly, the dishwasher indicates what part of the wash cycle it is on, but it does not say exactly how long is left in the cycle. My old dishwasher would show exactly how many minutes were left in the cycle. I will really miss that feature.
Despite my 2 complaints, they are nothing in comparison to how amazing this dishwasher is. I was worried a 3rd rack would make the 1st and 2nd rack very short but I hardly notice a difference. I cannot say enough wonderful things about having a 3rd rack. This is a phenomenal product and I would highly recommend it!!
I can confidently say I won't need to run the dishwasher everyday anymore!
My only 2 complaints that I could think of are the silverware caddy and lack of a countdown timer. My old dishwasher had a flap to close down for tiny items in the silverware caddy. This one has a plastic slider piece for each side. I don't like having to store it and put it on when I need it. It's also difficult to load silverware if I keep it on all the time. I liked the flap where I could partially or fully close tiny items into the caddy. Lastly, the dishwasher indicates what part of the wash cycle it is on, but it does not say exactly how long is left in the cycle. My old dishwasher would show exactly how many minutes were left in the cycle. I will really miss that feature.
Despite my 2 complaints, they are nothing in comparison to how amazing this dishwasher is. I was worried a 3rd rack would make the 1st and 2nd rack very short but I hardly notice a difference. I cannot say enough wonderful things about having a 3rd rack. This is a phenomenal product and I would highly recommend it!!
Written by a customer while visiting influenster.com
Customer Rating
5
Beautiful and works perfectly!!!
on September 25, 2024
Posted by: audreywhoa
[This review was collected as part of a promotion.] This dishwasher replaced my dishwasher from the early 2000s. It is BEAUTIFUL. It is quiet, cleans the dishes well, and dries them well. I love the three tiered system (one specifically for utensils, one for cups, and then one for larger items). Highly recommend.
Written by a customer while visiting influenster.com