Customer Reviews for Govee - RGBIC 32.8ft Icicle Lights - Multi
Customer Rating
1
2 of 3 bad so far.
on December 16, 2024
Posted by: Eric F
2 of 3 strands failed in less than a week. I love my Govee lights, but I’m so disappointed with these icicle lights. The quality is substandard, unlike their other products.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
The Govee Icicle Lights are a perfect blend of style, quality, and advanced features. With vibrant RGBIC technology, customizable scenes, and music sync capabilities, they create stunning visuals for any occasion. The app makes setup and control effortless, while the durable, weather-resistant design ensures reliable performance indoors or outdoors. Though slightly pricier than standard lights, their versatility and quality make them a worthwhile investment.
Went out tonite my lights have went haywire and only half will work , only been up 1 month brand new out of the box , i was hopeing for years of use , will be looking for a refund
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
Great if you love something that bricks itself after 2 weekz
on December 24, 2024
Posted by: GG1
Multiple sets stopped working in the middle of the string. Absolute junk.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Lights worked fine for about 2 weeks. Then one of the two strands of the lights had an issue at about three feet on the end of the light strand. I emailed the support team, they asked me to hook them back up and take photos or video of the problem. I had already packed them back in the box the shop back. So, I guess I will have to take them back out, plug them up, stretch them out to get what they have requested.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support