Customer reviews from govee.com
Govee - RGBIC 32.8ft Icicle Lights - Multi
Average customer rating
3.4
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
19
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
13
62%of customers recommend this product.
(
18 out of
29)
Customer Reviews for Govee - RGBIC 32.8ft Icicle Lights - Multi
Customer Rating
1
on November 24, 2024
Posted by: Chipwinkerbean
I bought two 65.6ft icicle light sets and they worked great for about five days. The end section on both sets went out on the same day. Two days later on set started working but the other is still out. One day later the section that started working is stuck on its own light display and will not change. Lots of reviews on line with the exact same issue. Sounds like a manufacturing issue as all the reviews have the same section not working.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
I'm so sorry for your inconvenience.We will continue to improve product quality.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: iowa
Verified Purchase:Yes
partial light is not working. it worked for first couple of days but after that it stopped working
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 9, 2025
I'm so sorry for your inconvenience.
Here are some tips which may help you:
1.Please unplug the adapter and re-plug it again 10 mins later.
2.Please reset the controller box: holding the power button for 10s.
If the problem persists,please feel free to reach out to us. Email:support@govee.com
Here are some tips which may help you:
1.Please unplug the adapter and re-plug it again 10 mins later.
2.Please reset the controller box: holding the power button for 10s.
If the problem persists,please feel free to reach out to us. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Reuben M
Verified Purchase:Yes
Don’t recommend! Due to the milky white LED’s the colors are faded and are more like pastel colors. They should have used the same LED’s as they did in their Christmas String lights which are clear LED’s. Also the DIY features in the app are extremely limited! You can’t create a strobe/twinkle/sparkle effect on these lights! They don’t allow you to layer and they don’t have the workshop design feature for these lights. I feel this was such a huge failure! Hopefully version 2 is much, much better.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
I'm so sorry for your inconvenience.We will continue to improve our product quality.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Lee
Verified Purchase:Yes
I think that the short lines are too short they most of the time end up on the roof.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Parot161
Verified Purchase:Yes
These second gen icicle lights are excellent! Blue tooth connection to my iPhone is rock solid. Wifi has been great too. I especially like that they are dimmable. They can get very bright, but also dim down to a nice soft glow. Easiest to hang icicle lights I’ve ever owned (using GoVee’s included clips). Loads of colors and patterns to choose from. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Ben
Verified Purchase:Yes
The lighting effects and colors are great. The install is easy. However if you have any wind at all in your area I cannot recommend these. I have to get half of them off the roof daily due to a breeze being able to blow the light icicles up and over the roofline. If the had a little more weight to each strand, they would be great. Otherwise a typical good govee product.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 9, 2025
I'm so sorry for your inconvenience.We will continue to improve our product quality.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Steve
Verified Purchase:Yes
After being outside in the rain only half the lights work. I want to return them for a refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
I'm so sorry for your inconvenience.We will continue to improve our service quality.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Customer Rating
1
Half of the icicle lights don’t work after being up for two weeks
on December 10, 2024
Posted by: JH Austin
Verified Purchase:Yes
Half of the icicle lights don’t work after being up for two weeks
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com