Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.4
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
56
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
4
90%of customers recommend this product.
(
46 out of
51)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
5
Great Washer
on April 23, 2025
Posted by: Ray121
Great capacity. Easy operation. Love remote capabilities.
Response from geappliances.comBy Grace, GE_Appliances, April 29, 2025
Thank you so much for your review!
We're thrilled you're loving the smart features like Smart Wash & Smart Rinse, which use AI sensors to detect soil and detergent levels for a customized clean and better fabric care. And with Adaptive SmartDispense, you can go weeks without refilling—just scan your detergent bottle in the SmartHQ app, and the washer adjusts the dose automatically.
It’s like having a laundry assistant that knows your clothes as well as you do—perfect for those busy weeks when laundry piles up fast.
We are honored to be a part of your home!
We're thrilled you're loving the smart features like Smart Wash & Smart Rinse, which use AI sensors to detect soil and detergent levels for a customized clean and better fabric care. And with Adaptive SmartDispense, you can go weeks without refilling—just scan your detergent bottle in the SmartHQ app, and the washer adjusts the dose automatically.
It’s like having a laundry assistant that knows your clothes as well as you do—perfect for those busy weeks when laundry piles up fast.
We are honored to be a part of your home!
Written by a customer while visiting geappliances.com
Customer Rating
5
Stainless
on May 5, 2025
Posted by: Spinningheathen
from Georgia
Performance has been exceptionally good. Easy features to implement.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Great looking washer with lots of features
on May 6, 2025
Posted by: Bazz10
Great washer with a few limitations. Primarily the shaking, whether you have little of a lot of washing this washer can shake uncontrollably. Mine was installed close to the dryer and scraped the dryer from all the shaking. Unfortunately GE hasn’t been able to match Samsung washers when it comes to the shaking. I found that if it starts to shake I hold it on top and that allows it to complete a cycle in most cases. It’s a great looking unit with great features and if they found a way to control the shaking it would be a 5 star washer. I have mine installed on the first floors and was told these units are really designed for a concrete solid floor. Also not great for a little amount of washing.
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Tierra, GE_Appliances, May 7, 2025
We'd like to assist you with your washer shaking. You can anticipate receiving an email from a member of our team to request more information. Please respond as soon as possible.
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost a five out of five
on May 6, 2025
Posted by: Doug14Ruhl
from PA
Of what I know of this washer so far I like it. There was only one issue that I had. I did one shirt and it just absorbed the water and cannot drain it. I had to physically take the shirt out of the washer and bring out the access water. So I was not happy about that.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 6, 2025
Posted by: OPach
from Arizona
GE washer in 5.5cu front-load is perfect for my family. It can handle large loads with ease including comforters which we've always had to take to commercial laundry mats - saves us tons of money.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Grace, GE_Appliances, May 9, 2025
We’re so glad you’re enjoying these features!
We love the Microban Antimicrobial Technology helps keep your washer fresher by protecting key components like the gasket and dispenser. Plus, with the SmartHQ App what you’re washing—like grass-stained jeans or delicate blouses—and it will recommend the best settings and automatically adjust the machine for optimal results.
Thank you for trusting us with your appliances!
We love the Microban Antimicrobial Technology helps keep your washer fresher by protecting key components like the gasket and dispenser. Plus, with the SmartHQ App what you’re washing—like grass-stained jeans or delicate blouses—and it will recommend the best settings and automatically adjust the machine for optimal results.
Thank you for trusting us with your appliances!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on May 14, 2025
Posted by: SLClark
from Oklahoma
This GE Profile Washer even cleaned my Patio furniture cushions. Excellent
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on May 31, 2025
Posted by: Mcp508
from Dudley ma
Great washer love all the features and they look beautiful.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible spin capabilities
on June 4, 2025
Posted by: Vaughn 11
from Denver Colorado
Works ok but has a horrible time spinning out king comforters or mattress pads . If you want a washer you need to babysit all the time this is is it.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, June 6, 2025
We want to help out with your washer and the spin cycle during heavier loads. The first thing we suggest inspecting is if the washer is completely level to the ground. Being on an uneven surface can cause excess movement and balance compensation.
It is also important to sort the load optimally, we recommend not mixing heavy items with lighter items.
If you are still experiencing issues, we do suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
It is also important to sort the load optimally, we recommend not mixing heavy items with lighter items.
If you are still experiencing issues, we do suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com