Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
69
4 Stars
12
3 Stars
6
2 Stars
6
1 Star
8
91%of customers recommend this product.
(
60 out of
66)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
5
I only wish is would cook and wash my dishes…
on November 27, 2024
Posted by: UNCL
from Virginia Beach, VA
Best washer ever! It really cleans great! My clothes have seriously never been this clean. The cycles are quick and efficient. And there are so many options for washing I can’t wait to try them all. I want to make things dirty just so I can use it again. The capacity is huge and I’ve done more loads in less time than I thought possible. The vent cycle is about 1 minute and it dries out the machine so I don’t have to leave the door open. It has an anti-bacteria ring thing that also keeps mold and smells down. The only problem (maybe not a problem) is that sometimes my detergent pods get partially melted and stuck in the ring along with some dirt and debris. But wait. There’s more! It has a cleaning cycle that will get rid of all that. Once I use all my pods I will use the automatic detergent dispenser. Anyway, I’m off to make more dirty laundry and write a review for the dryer. I can’t believe how sexy they look together…
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE extremely loud in the spin cycles
on January 9, 2025
Posted by: Mini1953
This GE WASHER IS SO VERY LOUD YOU/can’t hear a person talking in the laundry room!!
Response from geappliances.comBy Jonathon, GE_Appliances, January 20, 2025
We'd like to help out with your washer and the sounds you are noticing. We recommend getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
New favorite appliance
on April 28, 2025
Posted by: JohnReck
from Texas
I have had mine for a few months now. Very good product. We love the auto dispense. Goes 15 or so loads before you need to add detergent again. Overnight wash/dry feature is also very handy!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Capacity 👍🏻, Looks: 👍🏻, Noise: LOUD/WHY? 👎🏻
on June 27, 2025
Posted by: Green GE Profile Dryer
from Enfield, CT
Capacity: EXCELLENT!
Attractiveness: A BEAUTY!
Manufacturing: QUESTIONABLE
Noise: RIDICULOUSLY LOUD. Why? Can hear this thing throughout my house, no matter the room or level of home, doors open or closed throughout.
Please reply to help me understand why this has been produced in a way that this noise occurs?
Strongly contemplating a return as I just purchased it.
Attractiveness: A BEAUTY!
Manufacturing: QUESTIONABLE
Noise: RIDICULOUSLY LOUD. Why? Can hear this thing throughout my house, no matter the room or level of home, doors open or closed throughout.
Please reply to help me understand why this has been produced in a way that this noise occurs?
Strongly contemplating a return as I just purchased it.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Diego, GE_Appliances, July 1, 2025
We would like to help you with the sound level of your washer. We recommend ensuring the load is balanced, as unbalanced loads can cause the cycles to be louder than normal. You can balance your load by pausing the unit, opening the door, and manually redistributing the load. To check the machine, run a rinse and spin cycle with no clothes. Additionally, make sure the unit is properly leveled to the floor by pushing and pulling on the back right and then back left of your washer to check if it is level. For additional troubleshooting, you can visit page 32 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If the issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Connect WIFI
on October 24, 2024
Posted by: Mteske62
The washer looks and operates fine but your instructions to connect to WIFI are lacking. First, I need to know how to turn on the WIFI unit on the machine so it can be connected to home WIFI.
Response from geappliances.comBy Adrian, GE_Appliances, October 25, 2024
We would be more than happy to help you with getting your washer connected to WiFi. Please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com
Written by a customer while visiting geappliances.com
Customer Rating
5
Touch Screen is awesome
on October 31, 2024
Posted by: melvian75
from clinton iowa
wow do i love this washing machine. I have had GE before, and have always loved it. This is easy to use. Easy light touch buttons, even my husband who has MD can use this machine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Excited!
on November 13, 2024
Posted by: Washer20241
We are so excited for the new functionality that comes with this washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features, Beautiful Model
on November 21, 2024
Posted by: MiMi747
from Sugar Land, TX
This is a phenomenal piece of art! It is quite easy to use and a beautiful addition to your laundry room! I purchased mine and it was quickly delivered and expertly installed. Now I actually look forward to doing the laundry. =)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com