Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.4 out of 5
4.4
(77 Reviews)
Open Ratings Snapshot
Rating breakdown 77 reviews
5 Stars
56
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
4
90%of customers recommend this product. 
(
46 out of 51
)
Best Buy Privacy Policy
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
5 out of 5
5
So far, so good.
on February 11, 2025
Posted by: Customer21125
from South Carolina
Just had it installed and run a couple of loads. So far, so good.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Super quiet
on February 11, 2025
Posted by: Sjesse
from Illinois
The washing machine is super quiet and the auto load for the detergent is extremely convenient.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great for big families and heavy loads!
on February 16, 2025
Posted by: RMays
from SC
Great washing machine! Impressed with how it washes especially whites and delicate. There are so many settings and saves amount of water used. Great washing machine!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Response from geappliances.comBy TierraGE_AppliancesFebruary 28, 2025
Congratulations on your new washer! We're so glad to hear that it's going well so far. This unit offers many features, including SmartHQ Assistant! We hope you will enjoy it for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Beautiful to look at
on February 19, 2025
Posted by: Xpw1
from Riner Va
Love the green . It is beautiful to look at while doing laundry! It is efficient and I can’t wait to try out the Wifi application when the internet gets installed. The sounds when the machine ends is really music to my ears no more annoying sounds just a Delightful sound!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Happy
on February 24, 2025
Posted by: MAT76
It is so quiet. I love all the features !! So so happy. It’s easy and love the auto dispensed detergent !! I love this machine
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
So far so good
on February 24, 2025
Posted by: Champ310
from Los Angeles, CA
So far so good. Just installed and ran a few cycles. Massive upgrade over what we had.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
All around great!
on February 28, 2025
Posted by: ReneSB
Awesome! So happy with my purchase! It’s quiet, cleans well and so pretty in the jade color.
Written by a customer while visiting geappliances.com
Customer Rating
3 out of 5
3
Not a great option
on March 1, 2025
Posted by: Daemw
from Arizona
I have had this unit for 3 years now. Not really happy with it. I have had service out4 times already. Now it is leaking again and I can't hook it up to the app so I can monitor when it is done. Plus the fresh option does NOT keep it fresh! Cleaning the drain is difficult and I was told if you do the clean cycle it would clean out the trap/drain, it doesn't. I now have to call service AGAIN! Thank God I purchased the extended warranty. Now I cannot log into my account!
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy TierraGE_AppliancesMarch 3, 2025
We're sorry to hear that your washer isn't operating properly. We recommend continuing to work with your extended warranty to resolve this issue.

As far as not being able to log into your account, one of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
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