Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
98
4 Stars
13
3 Stars
9
2 Stars
9
1 Star
22
83%of customers recommend this product.
(
80 out of
96)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
1
Already Messing up
on October 3, 2025
Posted by: amstokes1385
[This review was collected as part of a promotion.] Bought brand new after a week washer started leaking
Response from geappliances.comBy Adrian, GE_Appliances, October 3, 2025
We strongly advise scheduling service with our Bodewell technicians to get this leaking issue properly resolved. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on September 22, 2025
Posted by: Best yet 25
from Dfw
[This review was collected as part of a promotion.] I have had many different types of washers and this one thus far is the best. I can put my king size comforter and sheets with no problems. The cycles are accurate and I just love the many features. Works well and sound is minimum.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Smarthq
on September 6, 2025
Posted by: Poolguide
from Los angeles
[This review was collected as part of a promotion.] The barcode for smarthq does not work. Big letdown the first day. Washer capacity is good
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, September 9, 2025
We are glad to assist with the wifi connection of your washer. We recommend referring to page 14 of the owner's manual to scan a QR code. Here is the link: https://products-salsify.geappliances.com/image/upload/s--7SJ2Cn5O--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
If further assistance is needed with the QR code, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com
If further assistance is needed with the QR code, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com
Written by a customer while visiting geappliances.com
Customer Rating
4
Good so far!!
on September 6, 2025
Posted by: Rose77
[This review was collected as part of a promotion.] Does a great job but it's noisier than my last washer. It also shakes hard when trying to balance load.
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice machine
on September 4, 2025
Posted by: Tague
from Washington
[This review was collected as part of a promotion.] Washer performs with low noise. Has a large capacity and energy efficient. Love all the different cycles provided.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality Washer
on September 4, 2025
Posted by: jc1me2
from Kansas
[This review was collected as part of a promotion.] Nice, quality washer. Tub is ginormous and lots of customizable features. Does a great job cleaning our clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and holds a lot
on September 3, 2025
Posted by: Stinker GG
[This review was collected as part of a promotion.] I have only had the washer a few days now, and have used it twice. Once for towels and the other a large load of dark clothes. The capacity is very big inside (5.5) cubic ft. The washer is pretty, with great features/ settings. I'm happy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
(click to see the video)
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 29, 2025
Posted by: KricketP
[This review was collected as part of a promotion.] Loving my washing machine. Has lots of neat features and washes a king comforter with no problem.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com