Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
69
4 Stars
12
3 Stars
6
2 Stars
6
1 Star
8
91%of customers recommend this product.
(
60 out of
66)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
1
horrible washer
on August 10, 2025
Posted by: LILA D
this is the worst washer I have ever owned, I have to wash my clothes twice a and then final rinse them again and they still have an odor, it says "odor guard" and I really didn't know what that meant until I was researching front load washers, I hate that I wasted my $$ on this washer!!!!
Response from geappliances.comBy Diego, GE_Appliances, August 14, 2025
We'd like to help you with the smell of your unit. We recommend making sure you are using high efficiency detergent while trying not to use too much of it. You can find additional information in page 34 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washing Machine!
on September 27, 2024
Posted by: WKSJ
Just recieved our 5.5 cu/ft GE Washer. It's so much quieter than our last one. Love the charcoal grey color too!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A great addition to the family
on October 6, 2024
Posted by: Ase M
from Alabama
I am really pleased with the performance of the GE Washing Machine. The tub drying function is a great function as there is no smell or build up of soap film on the sealing ring. The unit has an outstanding sanitation mode that has leaves the towels clean and fresh.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Tierra, GE_Appliances, October 17, 2024
Thank you for the positive feedback. We're so glad to hear you're happy with your selection. This unit offers many features, including SmartHQ. With the SmartHQ, you can make sure your washer always has the latest features; from extra cycles for jeans and swimwear, to customized stain removal technology for treating up to 30 different stains. It also delivers remote status notifications and enables remote capabilities, so you can easily control and monitor your washer from anywhere!
Written by a customer while visiting geappliances.com
Customer Rating
5
Convenient, Modern and Functional
on October 11, 2024
Posted by: ssalinas
from Texas
I like the features like no mold protective layer, ventilation will happen after cycles, wifi, smart technology overall that other brands are missing, makes laundry an up to date product, recommend to families looking to do all those heavy loads quicker.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Awesome features
on October 31, 2024
Posted by: campeon2702
[This review was collected as part of a promotion.] We love the big capacity, color and big detergent tank. We just put a lot of detergent and forget about it for weeks.
Unit is a bit noisy, nothing crazy but it is something to consider.
Love the ability to pair it with my dryer and automatically configure the dryer cycle
Unit is a bit noisy, nothing crazy but it is something to consider.
Love the ability to pair it with my dryer and automatically configure the dryer cycle
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Appliance
on October 31, 2024
Posted by: JB257
[This review was collected as part of a promotion.] Washes fantastically. One of the best appliances I've ever had.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Features!
on October 31, 2024
Posted by: Brad8588
from Vine Grove, Kentucky
[This review was collected as part of a promotion.] Our family loves this washing machine! It does a great job with what it's supposed to do, getting clothes clean, but it also has so many features that make doing laundry easier. The auto dispense feature makes it easy for my kids to do their own laundry. The ultra fresh vent helps keep everything dry to make sure this front loader doesn't stink like others. I would recommend this machine to anyone!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Washer
on November 1, 2024
Posted by: JDM06
from Louisville, KY
[This review was collected as part of a promotion.] This washer has served our family very well. We love the features it has with the Smart Dispense, Smart Wash, and Smart Rinse. Does an amazing job keeping our clothes and linens clean!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com