Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.3
(101 Reviews)
Rating breakdown 101 reviews
5 Stars
69
4 Stars
12
3 Stars
6
2 Stars
6
1 Star
8
91%of customers recommend this product.
(
60 out of
66)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
5
Elegant and efficient
on April 16, 2025
Posted by: Mina G
from Boise, Idaho
You can fit so many items in these machines…I’m legit obsessed. The cycles run smooth and quiet. So many features to pick from it makes it so easy to wash just about anything. So far I loveeeeee it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Truly CLEAN clothing
on April 25, 2025
Posted by: bluecollarjob
from Rural Utah
The capacity is amazing. We have an oversized king down comforter and it fits nicely and washes well! We live in the country and have blue collar jobs, which creates very dirty clothing. I love the prewash and deciding the soil factor. I love the ability to quickly switch between liquid and powder detergent. My clothing comes out fresh and clean. This is a fantastic washer!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal GE_Appliances, April 30, 2025
We’re thrilled to hear our 5.5 cu. ft. GE Profile Front Load Washer is handling your oversized king comforter and work-tough laundry with ease. Sounds like it’s earning its keep! With features like the UltraFresh Vent System+ with OdorBlock™, Microban® Antimicrobial Technology, and SmartDispense™ that holds up to 50 ounces of detergent, this washer is designed to tackle tough loads while keeping things fresh and clean. We’re so glad it’s delivering the power and flexibility you need — and making laundry day a little more enjoyable!
Written by a customer while visiting geappliances.com
Customer Rating
5
SmartDispense
on May 14, 2025
Posted by: KD0001
I really like the SmartDispense option, no guessing how much detergent. Just fill to the max line and let the washer do the guess work.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Grace, GE_Appliances, May 16, 2025
No more Googling how much detergent you need for this week’s laundry!
We’re so glad you’re enjoying all the great features. One we especially love is Smart Wash & Smart Rinse. Using AI technology, sensors monitor soil and detergent levels throughout the cycle—even during the rinse—to optimize wash times, protect your fabrics, and ensure everything comes out truly clean.
It’s like having a laundry expert built right into your washer—so you don’t have to second-guess if your kid’s muddy soccer jersey is actually clean.
We're honored to be a part of your home, thank you for trusting us with your appliances.
We’re so glad you’re enjoying all the great features. One we especially love is Smart Wash & Smart Rinse. Using AI technology, sensors monitor soil and detergent levels throughout the cycle—even during the rinse—to optimize wash times, protect your fabrics, and ensure everything comes out truly clean.
It’s like having a laundry expert built right into your washer—so you don’t have to second-guess if your kid’s muddy soccer jersey is actually clean.
We're honored to be a part of your home, thank you for trusting us with your appliances.
Written by a customer while visiting geappliances.com
Customer Rating
1
LOUD!!!!!!
on May 18, 2025
Posted by: Sstrastr
from Kennewick, WA
I would not buy this unit. We had the first washer delivered broken. We have been using it for less than 6 months and it is so LOUD, when it is spinning. You can’t talk in the room. I can hear it through the house. Stay away from this washer. For the amount of money it cost it is definitely not worth it. Don’t buy it!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 21, 2025
Since you are experiencing loud or unusual noise; vibration or shaking, we have provided some troubleshooting tips to view before calling service on page 32 of the Owner's Manual at the link below as there can be multiple factors that cause this noise.
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
Written by a customer while visiting geappliances.com
Customer Rating
2
Horrible spin capabilities
on June 4, 2025
Posted by: Vaughn 11
from Denver Colorado
Works ok but has a horrible time spinning out king comforters or mattress pads . If you want a washer you need to babysit all the time this is is it.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, June 6, 2025
We want to help out with your washer and the spin cycle during heavier loads. The first thing we suggest inspecting is if the washer is completely level to the ground. Being on an uneven surface can cause excess movement and balance compensation.
It is also important to sort the load optimally, we recommend not mixing heavy items with lighter items.
If you are still experiencing issues, we do suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
It is also important to sort the load optimally, we recommend not mixing heavy items with lighter items.
If you are still experiencing issues, we do suggest scheduling service with our Bodewell team. You can do so by calling 1-833-426-3393 or by visiting this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting geappliances.com
Customer Rating
2
Junk
on June 14, 2025
Posted by: 8147584103
from PA
Many issues. GE had to replace the washer.
The dryer door fell apart and the door had to be replaced
The dryer door fell apart and the door had to be replaced
Features
5
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, June 17, 2025
We're sorry that your washer needed to be replaced and the that door for your dryer also needed repair. We do see that you got in touch with our Bodewell team and was able to get the problems resolved. We're confident that your appliances are going to last for many years to come. Please let us know if you ever have any questions, we're always happy to help.
Written by a customer while visiting geappliances.com
Customer Rating
1
Do Not Buy!
on June 30, 2025
Posted by: E12345
This washer is awful. It makes a deafening noise when spinning. It sounds like a gunshot when the water supply turns off and the door latch release is extremely loud too. It shakes violently during spin cycle no matter the size of the load. Service has been out and they didn't do anything about the issue.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Diego, GE_Appliances, July 7, 2025
We are sorry to hear your experience, and we would like to help you with the sound level of your unit. We will be reaching out via E-mail to gather further information. Please, reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Very noisy.
on January 27, 2025
Posted by: Head Banger
Very loud noise when the water is added and stops.
Response from geappliances.comBy Tierra, GE_Appliances, January 30, 2025
We'd like to assist you with your washer and the noise you're hearing. Please refer to page 32 of the owner's manual for guidance ('Loud or unusual noise; vibration or shaking'). Here is the link:
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf?_ga=2.11528114.722878872.1737989567-132335501.1644413847
https://products-salsify.geappliances.com/image/upload/s--crMY4WWq--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf?_ga=2.11528114.722878872.1737989567-132335501.1644413847
Written by a customer while visiting geappliances.com