Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
55
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
4
90%of customers recommend this product.
(
46 out of
51)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
5
I love this washer
on December 22, 2024
Posted by: Melbear
So I cannot state long term use because I just received my washer and dryer. I will add that I received a washer that did not work and had to wait over two weeks for a new one from the company I purchased from. From my short use, I am loving my new washer and features. I have not used all the settings yet, but from the performance I have experienced I love this washer. I am highly impressed with the dryer to link to the wash cycle and set the dryer. I hope this washer last me many year.
Written by a customer while visiting geappliances.com
Customer Rating
3
Still too new to rate
on February 21, 2025
Posted by: JENVEN
from Buford
I bought this after looking over many reviews. One thing I’m having trouble with is occasionally I throw in a single item and it won’t spin the water out. Not sure why this does it but I have tried multiple times and still sopping wet.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, February 24, 2025
We are honored that you chose GE Appliances for your home. For the best results, we recommend adding at least 4-5 items in the tub. Washing only 1 item will throw off the sensing of the machine and decrease the spin time. If any additional assistance is needed, we're always here to help. Happy cleaning!
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on March 20, 2025
Posted by: Ileana2510
from Miami Fl
Muy buena capacidad, pero… para ser tan grande es muy ligera, lo cual provoca ruidos cuando funciona cuando está llena
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Time Saver
on April 13, 2025
Posted by: Effortless1
from USA
Flexibility at your fingertips with ease is key for us to use this product. Also, GE has been quite reliable to us too with the capacity and efficiency all in.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst buy ever
on April 14, 2025
Posted by: GE ULTRAFRESH VENT WASHER
from St Louis Missouri
We bought this washer in 2023 summer. We have had to do 2 repairs on it (luckily I got extended warranty)
I recently had it looked at because it is extremely loud, the fresh vent system doesn't work. I never close the door and it still has an odor...
According to GE the sound is normal
I recently had it looked at because it is extremely loud, the fresh vent system doesn't work. I never close the door and it still has an odor...
According to GE the sound is normal
DONT BUY THIS UNIT...
NO WAY IT SHOULD BE AS LOUD AS IT IS AMD OF COURSE YOU GET NO HELP FROM WARRANTY COMPANY BECAUSE THEY REFER TO GE
NO WAY IT SHOULD BE AS LOUD AS IT IS AMD OF COURSE YOU GET NO HELP FROM WARRANTY COMPANY BECAUSE THEY REFER TO GE
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 17, 2025
We're very sorry to hear you're not having the best experience with your washer. We'd like to assist! It is possible for odors (like a mildew smell) to occur in a Front Load Washer over time. For more information on this, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22820
As far as the fresh vent system not working, we recommend unplugging the unit for 10 minutes and plugging it back in. You can also refer to the troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18538
If further assistance is needed, please contact your extended warranty company.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=22820
As far as the fresh vent system not working, we recommend unplugging the unit for 10 minutes and plugging it back in. You can also refer to the troubleshooting here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18538
If further assistance is needed, please contact your extended warranty company.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome upgrade washer
on April 16, 2025
Posted by: Jr2270
from New Jersey
Very pleased with the washer. It has features that my old washer didn't have. I am learning something new when using the washer. I truly like it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Elegant and efficient
on April 16, 2025
Posted by: Mina G
from Boise, Idaho
You can fit so many items in these machines…I’m legit obsessed. The cycles run smooth and quiet. So many features to pick from it makes it so easy to wash just about anything. So far I loveeeeee it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Truly CLEAN clothing
on April 25, 2025
Posted by: bluecollarjob
from Rural Utah
The capacity is amazing. We have an oversized king down comforter and it fits nicely and washes well! We live in the country and have blue collar jobs, which creates very dirty clothing. I love the prewash and deciding the soil factor. I love the ability to quickly switch between liquid and powder detergent. My clothing comes out fresh and clean. This is a fantastic washer!
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Krystal GE_Appliances, April 30, 2025
We’re thrilled to hear our 5.5 cu. ft. GE Profile Front Load Washer is handling your oversized king comforter and work-tough laundry with ease. Sounds like it’s earning its keep! With features like the UltraFresh Vent System+ with OdorBlock™, Microban® Antimicrobial Technology, and SmartDispense™ that holds up to 50 ounces of detergent, this washer is designed to tackle tough loads while keeping things fresh and clean. We’re so glad it’s delivering the power and flexibility you need — and making laundry day a little more enjoyable!
Written by a customer while visiting geappliances.com