Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.1
(132 Reviews)
Rating breakdown 132 reviews
5 Stars
87
4 Stars
12
3 Stars
7
2 Stars
7
1 Star
19
86%of customers recommend this product.
(
74 out of
86)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
5
Love it
on January 9, 2026
Posted by: Cydwick
from Priest River, Idaho
Absolutely love 💗 this washer! The capacity is huge! I can fit my full body pillow in it and it comes out clean as new. It has great features, my only wish is that it had a spin/drain cycle. But, it does have a rinse/spin, so
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Washer performance
on January 12, 2026
Posted by: MaryG69
from Ok
Only owned the machine for less than a week and already dealing with technical difficulties.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Don, GE_Appliances, January 16, 2026
We will be reaching out to you via email to gather additional information. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
GE profile washer
on January 20, 2026
Posted by: WasherGE Profile
from Valparaiso, IN
It's just my husband and I and we bought this washer 2 years ago. The bearing went out already!! Which is going to cost over half of buying a new machine. Don't waste your money!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
2
Response from geappliances.comBy Sarah, GE_Appliances, January 21, 2026
We'd like to assist with any issue you're having with the bearing on your washer. We'll be reaching out over email to discuss this situation with you further. Please respond at your earliest convenience, so we can assist.
Written by a customer while visiting geappliances.com
Customer Rating
2
GE needs to fix
on January 27, 2026
Posted by: GE OOPs
Placement of start/stop buttons/knobs. Everytime you lean over washer/dryer shuts off. The steam function soaks the clothes. Whats with this.
Response from geappliances.comBy Diego, GE_Appliances, January 28, 2026
We would like to clarify some information regarding the power steam feature of your washer. This feature is designed to add steam into the washer before the wash cycle begins to assist with loosening stains. To get the best performance out of this feature we recommend updating your washer's software through the SmartHQ app.
To help you with your washer and dryer shutting off, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the Start/Stop buttons and the unit control knob with our product team for review.
To help you with your washer and dryer shutting off, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the Start/Stop buttons and the unit control knob with our product team for review.
Written by a customer while visiting geappliances.com