Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Average customer rating
4.2
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
76
4 Stars
12
3 Stars
6
2 Stars
6
1 Star
12
90%of customers recommend this product.
(
66 out of
73)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Carbon Graphite
Customer Rating
1
DO NOT BUY
on October 5, 2025
Posted by: Jackierella
My washer is 1.5 years old. So far we have had to replace the light, the door lock and 2 entire control panels. Just broke again. Waiting for repairman (we did purchase extended warranty through appliance store) for 3rd time and laundry piling. Of course GE 1yr warranty is up, they are making lemons.
Response from geappliances.comBy Diego, GE_Appliances, October 6, 2025
We are sorry to hear your experience and that your unit is not working currently. For better assistance, we recommend continuing to work with your warranty provider.
Written by a customer while visiting geappliances.com
Customer Rating
1
Regret buying GE
on October 5, 2025
Posted by: Regret buying Ge
Do not buy GE the gasket has mold within a year even with the vent cycles. Waste of money as I have the machine apart to do a yearly (?) gasket replacement
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 7, 2025
We'd like to assist with the gasket of your washer. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Washer
on October 9, 2025
Posted by: Zariyah1
from East Meadow
[This review was collected as part of a promotion.] I love my washer n dryer. It’s high technology, easy to use. My kids can use it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, October 10, 2025
We are excited that you are loving your new washer and its ease of use. This is such a beautiful model with many great cleaning features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your washer for many years to come!
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing washer
on October 12, 2025
Posted by: Spruitt
[This review was collected as part of a promotion.] This washer is incredible. I am amazed at how clean my clothes come out. That sounds silly, but this really does a better job than the unit I replaced.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great machine
on October 19, 2025
Posted by: Diego92
from Portage, IN
[This review was collected as part of a promotion.] Awesome machine! Love it so far! I encourage you to get one!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing capacity; easy to use!
on October 26, 2025
Posted by: Tajmari
[This review was collected as part of a promotion.] This washer is amazing. The capacity is great: I just washed 10 days worth of clothes in one batch! The noise is low. I made an easy adjustment with household pliers to the leveling feet, and voila! no more shaking or noise. I think most people don’t realize what a simple adjustment that is. My washer is in my garage, and the floor isn’t perfectly level. This washer is easy to use. The display is simple and clear. I’ve only had this washer two days, and I am looking forward to using advanced features such as WiFi.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Washer!
on November 12, 2025
Posted by: VanR2011
from De Pere, WI
[This review was collected as part of a promotion.] We purchased this washer last April and had it installed shortly after. Of course, 4 months after the warranty expires, the washer no longer turns on and the door is locked shut. We had to unscrew the door to get our clothes out and the last cycle never fully drained. It's definitely an issue with the electronic board, as it was sporadically not working and then now altogether will not turn on. Very disappointed that a washer doesn't work after 16 months. Do not recommend this product!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Extra large capacity is a welcomed feature.
on November 17, 2025
Posted by: Gmaned
from Gunnison Utah
[This review was collected as part of a promotion.] I couldn’t believe the size of my washer drum, especially when my granddaughter snuck a little baby onesie inside as a way of announcing she was expecting.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com