Customer reviews from geappliances.com
GE Profile - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Average customer rating
3.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
36
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
15
67%of customers recommend this product.
(
26 out of
39)
Customer Reviews for GE Profile - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Customer Rating
5
Best washer, EVER!
on September 24, 2025
Posted by: TanRx
from Austin, Tx
[This review was collected as part of a promotion.] Love, Love, LOVE my beautiful blue, top loading GE profile with glass lid& very large capacity. Even though I am 62yo & am somewhat “challenged “ by new technology, it took me less than 5 min to perfectly set up my 1st load. Only complaint, which is not your fault, is that I don’t have the matching large capacity dryer. Maybe someday. Definitely more than extremely happy with the capacity & performance of my new washing machine extraordinaire.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful machine
on December 14, 2025
Posted by: Mreeh
[This review was collected as part of a promotion.] Beautiful, I love the matte blue. I can’t wait to play with all the innovative features and automatic detergent dispenser. If there was one down side is that during install the legs were hard to adjust and get machine perfectly level but after a few attempts the machine is fully leveled finally ready for use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great size and color
on January 17, 2026
Posted by: Gamma07
from Winter Haven, Fl
This washer is huge. Love being able to do one load instead of two. Also, like not having to add detergent each time I do a load. The only con is it gets off balance easy
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Don, GE_Appliances, February 5, 2026
The Adaptive SmartDispense feature that this washer offers contributes to saving you time as well because the dispenser holds enough detergent for up to 32 loads. In conjunction with the Adaptive SmartDispense feature, you can scan the barcode on the detergent bottle with our SmartHQ™ app and the washer will dispense the right amount based on the type of detergent.
For help with the out of balance occurrences, it’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to reduce out of balance occurrences during the cycle. Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
For help with the out of balance occurrences, it’s extremely important that the washer is properly leveled and all 4 leveling legs are firmly on an even floor space. This will help to reduce out of balance occurrences during the cycle. Additionally, it’s important that the tub is loaded evenly, with the weight of the load equally distributed. Unbalanced loads can cause out of balance occurrences. You can find instructions on proper loading, leveling, and additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=000063110.
Written by a customer while visiting geappliances.com