Customer Reviews for GE Profile - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Customer Rating
5
Love the efficiency of this Washer!
on July 13, 2025
Posted by: IndyRacerBoy
Brand new owner. I've done six loads using various settings on the Washer. So far so good and I like how efficient this machine is, ideal capacity for me and ease of use.
Missing the auto-dispense for softener! We recently moved and had to buy a new washer/dryer since the new house did not have a gas hookup for our old (10+ years) dryer. Our old washer (GE Profile) had auto-dispense for both detergent and softener. This one only has detergent.
we have owned this machine for 3 months,the repairman has been here 3 times already and will be back for a 4th time. the machine hardly puts in enough water to cover the clothes. washer constantly goes out of balance,the springs were replaced and that did nothing.now it doesn"t spin at all now. the repair guy now has ordered a new computerboard and a new motor! will not be out for another 2 weeks.this machine is a piece of junk and do not reccommend it at all
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 30, 2025
We are so sorry to hear of your experience with this washer so far. We see that you are actively working with one of our Bodewell service technicians to get this balancing, motor, and control board issue resolved, and we are confident that they will get your washer back up and running as quickly as possible. Also, the amount of allowable water usage has been reduced in washers. With washers using less water and energy, you will no longer see a wash basket full of water. Most washers, such as this one, are now programmed with load sensing to adjust water levels based on the cycle and load size, so the amount of water used will vary.
Great capacity for larger loads. SmartWash works great. Low Noise
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, April 16, 2025
We are elated that you are loving your new washer and its capacity. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your washer for many years to come. Happy cleaning!