Customer reviews from geappliances.com
GE Profile - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Average customer rating
3.7
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
17
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
8
61%of customers recommend this product.
(
11 out of
18)
Customer Reviews for GE Profile - 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer with Adaptive SmartDispense - Sapphire Blue
Customer Rating
5
Amazing so far!
on January 26, 2025
Posted by: MB in MI
from Hartland, MI
I’m incredibly happy with my new washing machine so far. It is super quiet and efficient. The app connectivity is great, and the auto dispenser makes life just a little easier.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great washer
on February 8, 2025
Posted by: BeachHouseLover
Great washer, love that I don't have to add soap to every load! Love that my laundry doesn't come out tangled up anymore either!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
just installed - no review yet
on February 10, 2025
Posted by: Sasuke17
from Florida
Just installed, so review yet. We loved our GE Harmony we bought years ago. Hoping the Profiles are just as good.
I would recommend this to a friend!
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, February 11, 2025
We are honored to have you as a part of the GE Appliances family, and we are confident that this new GE Profile washer will serve you well for many years to come. If any assistance is ever needed, we're always here to help. Happy cleaning!
Written by a customer while visiting geappliances.com
Customer Rating
1
Not a fan
on March 18, 2025
Posted by: ShooterMcGaven
from St. Louis
Constant balancing issues, walks away from the walls, and inconsistent in how clean the clothes are. Also the detergent port has never worked so there is an entire bottle of inside the machine. Previously we had a front load washer and we grew tired of constantly cleaning out the door seal. We honestly liked the blue color and that’s where my liking stops. This was purchased as a set and the dryer has a god awful squealing noise coming from the idler pulley, and the only way to address it is to take the entire dryer apart. I will certainly second guess this purchase and will absolutely get rid of this washing machine before its life cycle runs out. New idler pulley is on order for the dryer and medication is on order for my sanity.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 19, 2025
We would like to assist you with this washer and matching dryer. We strongly advise you to schedule service with one of our certified technicians to get these issues properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Noise
on April 5, 2025
Posted by: OH buyer
This is the worst washer I have owned. I am now retired and on a fixed income so have no choice but to live with my purchase. The noise level is through the roof and it becomes unlevel while it spins out even though the washer is level. Definitely regret my purchase and would never recommend it.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 7, 2025
We'd like to assist you with your washer getting off balance. Please see the link below for troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
As far as the noises, you can refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=Humming%2FGrinding%2FElectric%20Pulsing%2F,pulsing%2C%20humming%20or%20buzzing%20noise.
If the suggestions above don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17445
As far as the noises, you can refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=21894#:~:text=Humming%2FGrinding%2FElectric%20Pulsing%2F,pulsing%2C%20humming%20or%20buzzing%20noise.
If the suggestions above don't resolve the issue, please schedule a service appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
GE Profiile
on April 6, 2025
Posted by: STAtl
from Atlanta,GA
Great capacity for larger loads. SmartWash works great. Low Noise
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian, GE_Appliances, April 16, 2025
We are elated that you are loving your new washer and its capacity. This is such a beautiful model with many great features that we are happy to hear you’re enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you enjoy your washer for many years to come. Happy cleaning!
Written by a customer while visiting geappliances.com