Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(169 Reviews)
Rating breakdown 169 reviews
5 Stars
107
4 Stars
15
3 Stars
10
2 Stars
10
1 Star
27
80%of customers recommend this product.
(
82 out of
103)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
1
Regret buying GE
on October 5, 2025
Posted by: Regret buying Ge
Do not buy GE the gasket has mold within a year even with the vent cycles. Waste of money as I have the machine apart to do a yearly (?) gasket replacement
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 7, 2025
We'd like to assist with the gasket of your washer. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY
on October 5, 2025
Posted by: Jackierella
My washer is 1.5 years old. So far we have had to replace the light, the door lock and 2 entire control panels. Just broke again. Waiting for repairman (we did purchase extended warranty through appliance store) for 3rd time and laundry piling. Of course GE 1yr warranty is up, they are making lemons.
Response from geappliances.comBy Diego, GE_Appliances, October 6, 2025
We are sorry to hear your experience and that your unit is not working currently. For better assistance, we recommend continuing to work with your warranty provider.
Written by a customer while visiting geappliances.com
Customer Rating
1
Already Messing up
on October 3, 2025
Posted by: amstokes1385
[This review was collected as part of a promotion.] Bought brand new after a week washer started leaking
Response from geappliances.comBy Adrian, GE_Appliances, October 3, 2025
We strongly advise scheduling service with our Bodewell technicians to get this leaking issue properly resolved. You can schedule an appointment with a Bodewell technician by calling 833-4BODEWELL (833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing
on September 22, 2025
Posted by: Best yet 25
from Dfw
[This review was collected as part of a promotion.] I have had many different types of washers and this one thus far is the best. I can put my king size comforter and sheets with no problems. The cycles are accurate and I just love the many features. Works well and sound is minimum.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Smarthq
on September 6, 2025
Posted by: Poolguide
from Los angeles
[This review was collected as part of a promotion.] The barcode for smarthq does not work. Big letdown the first day. Washer capacity is good
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, September 9, 2025
We are glad to assist with the wifi connection of your washer. We recommend referring to page 14 of the owner's manual to scan a QR code. Here is the link: https://products-salsify.geappliances.com/image/upload/s--7SJ2Cn5O--/c7cd23acabd0dde381486804fd70bf93a72f5b8b.pdf
If further assistance is needed with the QR code, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com
If further assistance is needed with the QR code, call the Connected Home Support Line at 1-800-220-6899 (Monday - Friday 9am - 9pm EST, Saturday 9am - 3pm EST), or email connected@help.geappliances.com
Written by a customer while visiting geappliances.com
Customer Rating
4
Good so far!!
on September 6, 2025
Posted by: Rose77
[This review was collected as part of a promotion.] Does a great job but it's noisier than my last washer. It also shakes hard when trying to balance load.
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice machine
on September 4, 2025
Posted by: Tague
from Washington
[This review was collected as part of a promotion.] Washer performs with low noise. Has a large capacity and energy efficient. Love all the different cycles provided.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality Washer
on September 4, 2025
Posted by: jc1me2
from Kansas
[This review was collected as part of a promotion.] Nice, quality washer. Tub is ginormous and lots of customizable features. Does a great job cleaning our clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com