Customer reviews from geappliances.com
GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Average customer rating
4
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
98
4 Stars
13
3 Stars
9
2 Stars
9
1 Star
22
83%of customers recommend this product.
(
80 out of
96)
Customer Reviews for GE Profile - 5.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Steam and UltraFresh Vent System+ With OdorBlock - Jade Green
Customer Rating
5
The best ever
on July 6, 2026
Posted by: TaylorN
[This review was collected as part of a promotion.] It’s larger capacity, eliminates odor, full functions. It is easy to setup, cleaning, and operate. It is very powerful washer as well. I highly recommend it.
Written by a customer while visiting geappliances.com
Customer Rating
5
GE washer.
on July 4, 2026
Posted by: Frankace
Large capacity. Dry cycle works great but is a bit noisy. Clothes come out clean. Good selection of automatic cycles.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
New and unique
on July 1, 2026
Posted by: MoniqueC
[This review was collected as part of a promotion.] This washing machine is perfect for our growing family. Installation was super easy and I love all of the different features that it has as well as the AI assistance to help me clean the dirtiest clothes to gentle baby clothes




Written by a customer while visiting geappliances.com
Customer Rating
5
Best washer ever!
on June 29, 2026
Posted by: BrittneyH
[This review was collected as part of a promotion.] I was lucky enough to receive this washer for free in exchange for my honest review, and oh my gosh, I am seriously ecstatic! This machine is simply awesome.
If you've ever had a front loader before, you know how nasty and musty they get if you don't leave the door wide open all the time. This one has an UltraFresh vent feature that actually circulates air to dry the inside out after a load, which completely fixes that problem.
The blue rubber seal around the door also has Microban built into it, so you don't have to constantly wipe down gross slime or mold. It just stays clean.
Another thing that is absolutely amazing is the auto dispense feature. You can pour a ton of detergent in there and it holds enough for up to 50 loads, so you don't have to mess with a heavy jug every single time you want to wash clothes.
My absolute favorite part though is the 1-step wash and dry. For those nights when you realize you forgot to wash a school shirt or a sports uniform for the next morning, you can just throw it in and it washes AND dries it all in one shot. You don't have to stay up late just to switch it over to the dryer.
It holds a ton of clothes and just works great. I honestly couldn't love it more!
If you've ever had a front loader before, you know how nasty and musty they get if you don't leave the door wide open all the time. This one has an UltraFresh vent feature that actually circulates air to dry the inside out after a load, which completely fixes that problem.
The blue rubber seal around the door also has Microban built into it, so you don't have to constantly wipe down gross slime or mold. It just stays clean.
Another thing that is absolutely amazing is the auto dispense feature. You can pour a ton of detergent in there and it holds enough for up to 50 loads, so you don't have to mess with a heavy jug every single time you want to wash clothes.
My absolute favorite part though is the 1-step wash and dry. For those nights when you realize you forgot to wash a school shirt or a sports uniform for the next morning, you can just throw it in and it washes AND dries it all in one shot. You don't have to stay up late just to switch it over to the dryer.
It holds a ton of clothes and just works great. I honestly couldn't love it more!
Written by a customer while visiting geappliances.com
Customer Rating
3
OK so far. Color not the same as shown online.
on June 23, 2026
Posted by: civic99
from PA
It's a front loading washer. It is much louder than my previous front loading washer. It seems to work fine so far. I have only had it for about 3 weeks right now. I like that I can get notifications when the wash cycle is done. It isn't as green as it shows online. It looks black with a green tint. Barely a green tint. I also like the detergent dispenser. I am still getting used to not pouring detergent into the drawer for most loads.
Features
4
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Diego, GE_Appliances, June 25, 2026
We want to help you with the sound level of your washer. We recommend not overloading your unit and make sure that is properly level to an even floor by following the instructions in page 26 of the owner's manual here: https://images.salsify.com/image/upload/s--Q2ZqW1dH--/207c3da007ffc1f522fe0a1723081c5d6c09941e.pdf
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
If the issue persists after troubleshooting, we recommend scheduling an appointment with one of our Bodewell technicians by calling 1-833-4BODEWELL or online here: https://www.bodewell.com/schedule-repair-service.
Written by a customer while visiting geappliances.com
Customer Rating
5
Efficient Washer!
on June 8, 2026
Posted by: Tag3
from Willow Springs, IL
The washer is very efficient, cleans superbly! There are many settings for every need. I love the dispenser for liquid detergent and bleach.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
glass door broken
on May 24, 2026
Posted by: sfizz
Worked beautifully a handful of times after being delivered on May 5th. Within 2 weeks the inside glass shattered while a cycle was going. Water leaking everywhere, glass all over my kids load of laundry. The glass tore through clothes and tiny shards were stuck to the fabric so the entire load of clothes had to be thrown out. Extremely disappointed ! New washer and new clothes now need to be purchased.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, May 28, 2026
We would like to assist you with this washer and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
I recommend this washer and dryer set!
on May 21, 2026
Posted by: Al84
With its large capacity I can wash comfortably large blankets and comforters.
Drying process I have to use 2 full cycles to ensure proper drying but definitely will do the job!
Drying process I have to use 2 full cycles to ensure proper drying but definitely will do the job!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Dianna, GE_Appliances, June 11, 2026
We’re happy to hear that you are pleased with thel large capacity of your new dryer!
The size of the load as well as the cycle setting selected are some factors that will determine dry times. We have an article from our website that has information and tips regarding the dry time on your unit at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34627&_gl=1*.
The size of the load as well as the cycle setting selected are some factors that will determine dry times. We have an article from our website that has information and tips regarding the dry time on your unit at the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=34627&_gl=1*.
Written by a customer while visiting geappliances.com